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May 2023 by Meganmw11
I absolutely love the GM Michele and her team of associates that work at this store! Desiree, Mary, Michael, Rose, Carlos, Alan, and the rest of the team are truly amazing to deal with. I’ve been going to this store for 2.5 yrs now and each person who joins the team is great, including some who have since moved on! The store is always clean, well stocked, and even when there are long lines to check out they seem to move us through as quickly as the POS system lets them lol! Love this Rite Aid!
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March 2023 by Jeff P
Great pharmacy with an incredibly helpful and professional staff.
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December 2022 by constructorme7
Love the employees always graceful and helpful
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August 2022 by CJ C.
0 stars! Desiree is a miserable person who has zero customer service skills. The first encounter I had with her was 2 years ago when she cussed my 14 year old daughter out. Tonight we stopped in for a tub of ice cream and the couple in front of us paid for scoops, Desiree says we can go walk back to the pharmacy to pay it will be faster, I told her we'll wait no biggie. The customer told her to go ahead and ring us up since we had an ice cream tub, she proceeds to tell them no they can walk all the way to the back and pay. I asked her why she speaks to customers so rudely, she responds with she can say whatever she wants when she wants. I work retail and I would never speak to customers the way she does. She is rude and needs customer service training ASAP. The customers in front of me even apologized for her rude behavior. The manager on duty highly suggested I call corporate and make a complaint. He apologized for the bad experience but I don't think I'll be back.
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July 2022 by Michele Swensen
Great service and super friendly people
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May 2022 by Dolly Iaconis
Apparently this pharmacy has decided it's more important to give vaccines than to fill prescriptions. Having to wait for hours to get a prescription filled because they are backlogged on giving vaccines is unacceptable.Let clinics give vaccines and let pharmacies dispense medication.
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May 2022 by Irina Yurovski
Rite Aid in Moorpark, CA. On Monday, 10/5 I was very much surprised when on my arrival to do a drive-by COVID-19 test I was told that results of the test will be back only after 7 days, and therefore I was asked If I really want to proceed. After some confusion with this info on my side and my willingness to go on with the test anyway, the kit was given to me and information was updated with: probably it will take 2 to 7 days. When I was leaving - info changed once again: results may be back even faster… in reality - results came back in about 30 hours.My question is why firm ‘seven days results back’ was given to me with question if I still would like to get the test done? Was it to force me not to do it, or just not to do it there, and to do it somewhere else? Was it oficial information the girl at the window was supposed to provide to the people who came for the test? Or it was her own intention?By the way, results were ‘negative’.
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April 2022 by Deb G.
If I could give zero stars, I would. Horrible service. Their customers are treated like they are McDonald customers ordering a cheap burger, not like patients. Even if you are dying and need the medication to save your life, if it's 6.02 on a weekend, the response is "Oh, well, tough break, see ya' when we open at 10 am". My experience with the bald tech with the mustache. He also goofed up on other occasions. I'm going to Burts.
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March 2022 by Helen S.
I used to spend so much money at Rite Aid and I like their old system but now they change their point system You have to go online and convert and if you're an older person a lot of times They don't even know how to do it and then you have to use it by the end of the month otherwise it goes away Probably won't be spending that much there anymore
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October 2021 by Robert Sipman
Great neat and clean store!
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October 2021 by Robert N.
I go to this Rite Aide often and I thought it was time to write a review and give credit where it is due. The staff of the store itself is super friendly and courteous, which is important to me. The store is tidy and clean. I also use the pharmacy at this store and I love the staff there as well. The Thrifty's Ice Cream is a classic. The only improvement I would mention would be maybe one more cashier at the busy times.
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September 2021 by Brenda S.
Great store ! Very inviting and they have great selections. The employees are also top knotch! The ice cream? Probably the most clean counter I've seen . Awesome store.
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June 2021 by Enrique G.
Very poor customer services I was standing at the ice cream for 10 minutes and they employees they just looked at you.like your not there
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May 2021 by Yvo Boom
Did my Covid PCR test here, drive trough, got my results by email in 26 hours
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May 2021 by BiBi Christoff
Wide variety of products available at this store. Need milk, ice, beverages? Got it. Snacks? Cards and gifts? Got it. They have a decent selection of make-up (drug store level), but the OTC meds are hit and miss. They may have something for you but not necessarily the item that you came in for. Staff is efficient and warm. 3.5 stars is most appropriate.