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April 2024 by lui lui
NOT RELIABLE CLOSED TWO EARLY AND NOT OPEN ON SATURDAYS OH AND YOU NEED TO MAKE AND APPOINTMENT, IS NOT LIKE IT WAS IN THE PASS.CHASE IS OPEN SATURDAYS AND DURING THE WEEK LONGER HOURS
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December 2023 by pineberry catering
Excellent service. I love Bank of America
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September 2023 by Nina Stephenson
I FELT UNASSISTED THERE TODAYAND EVEN ONE OF THE STAFF ASK WHILE I WAS WAITING WHY IS MY REASON THERE WHEN ALREADY I HAVE AN APPOINTMENT...FIRST OF ALL THATS BEING NOSY ,....MORE THEN 10 YRS IM IN THIS WHATEVER BANK AND YOU GET TREATED THIS....OMG !!!!
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July 2023 by Review Facts
They have 3 ATM- drive thru. There walk-in ATM (before drive thru, by the wall) is unavailable 7/9/23.
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June 2023 by ruby frushon
Says on door that the hours changed to 10 am opening but isn't updated on website. Still says open at 9am
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March 2023 by Elana M.
Sending my daughter away on a Friday to come back with an "appointment" the following Thurs to close an account is absurd! What if she needed the funds that day?! Luckily, that wasn't her situation. She was simply moving to a bank that is not stuck in the past, and is a walk ins welcome environment.
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December 2022 by Salama Shiha
Picture speaks for itself. One teller working. People started forming a second line on they other side. Horrible.
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October 2022 by John Garncarz
First of all, the bank of America in town gate center was temporarily closed again today, Thursday. Had to go across town to this location. I parked my car near the entrance because i am a disabled venteran with difficulty walking. Once i was done with my transactions i proceeded out of the bank through the same door i entered and was stopped and told to exit through the other side of the bank. There was a female right in front of me that exited through the entrance door and was allowed to with no problems. I explained to the employee i was disabled and my car was right there. The employee stated "so what" and directed me to the other door. When i brought up the fact that a lady right in front of me was able to exit with no problems the employee just ignored me and refused to let me exit through the entrance, plus it was raining outside. Way to pick and choose what customers you actually want to help. Worst employees ever.
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September 2022 by Mike M
I had to wait in line outside of the facility in 100 degree weather for over 45 minutes just to get in the doors. Then wait another 30 minutes in line just to speak to someone.This makes me question myself why am I putting my money into a bank that doesn't care about its customers.I'll be moving my money to a different bank.
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August 2022 by Daniel Figueroa
Pretty crazy how towngate told me to go elsewhere because I do alot of deposits that takes a bit longer than average, so I come here, and on my first time here, ive already been told to sort my money or they simply will refuse me service. Is the cash counter just for looks? It was literally just me and nobody else in line. Insane how these banks will simply just not accept the thousands I deposit daily.
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August 2022 by Destiny G.
BoA is the worst bank possible. Ridiculous fees for random things down to the anount of trouble you have to go through to do ANYTHING. Everyone has an attitude like you've ruined their day before you even have a chance to speak with them. Not worth it. TAKE YOUR MONEY SOMEWHERE ELSE!!
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July 2022 by Jeff Brown
Only 2 people working. 5 people there total. 3 of them standing near the end of the line chatting. About 10 to 12 customers in line. Thanks for wasting my time.
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June 2022 by America G.
Teller Cindy with the green shirt 06/17/22 needs an attitude adjustment. Always rude when I go in. Didn't greet or say anything just ripped the checks out my hand I had to ask if she was done serving me. Maybe if she stopped chewing gum like a cow she could talk. Never coming here again.
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June 2022 by Benjamin S.
Teller Cindy with the green shirt 06/17/22 needs an attitude adjustment. Always rude when I go in. Didn't greet or say anything just ripped the checks out my hand I had to ask if she was done serving me. Maybe if she stopped chewing gum like a cow she could talk. Never coming here again.
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April 2022 by THE POWER WITHIN US
System is always down. I went there two days in a row and I couldn’t do anything.
