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January 2024 by Jesse McBrayer
ATMs are never working. Usually one or the other is inoperable but today it’s both! Extremely frustrating.
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December 2023 by Winfred Taylor
Strange. Tried to open an account and waited and waited. They asked me to come back the next afternoon. I went across to US Bank instead and had an account opened in 20 minutes out the door. Poor poor customer service
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August 2023 by Edwin Mata
I am giving this Chase Branch a star due to the fact that the atms are slow and the times I've gone it is rare that more than 1 ATM is fully operational.I have not gone inside to see the service experience this is just for ATM experience.
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July 2023 by Julie S.
I've been with Chase for many years and today Bertha helped me with such grace and patience. She went the extra mile for me today. She is totally appreciated!
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May 2023 by Barbara Sixtos
Came in happy to open an account, women in a cubicle seemed bothered and dismissive. Asked me to get in line and then after waiting in line said they couldn’t help me and I needed to make an appointment.
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March 2023 by Steven Torres
The woman working in the middle window Inside the lobby today had an attitude and came off rude for no reason. Uncalled for. All I did was come to cash a check. Will not be coming back. Have a good day.
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October 2022 by Nancy H
Worse drive thru ATM. Literally everyone needs to get out the car. To many curves for what !!!!! Beats the purpose of a drive thru!
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June 2022 by Jason P.
Froze all my accounts for 10+ business days blurry image! I scanned a check and they froze everything. Didnt just put a hold on the check all of my funds. The branch was not helpful and customer service was a joke. Do your banking elsewhere because the app is literally dangerous and the is no support. Shame on you! What if someone was in a delicate medical situation or traveling? They would be in serious trouble. Again, they froze all my accounts because of a blurry check image! Beware these guys are crooks
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March 2022 by Vicky C
bad customer service, they don't have enough workers they make you open an account on the phone...you do the work for them
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February 2022 by Harpal Singh
Very very rude staff specially Kewin today I had an appointment with him for open business account I reached 15 minutes late because of traffic.he told me you are late make another appointment. I already made this appointment one weak before. So now again wait for a week again. I only want open account in this bank because I have my personal account in this bank from last eight years. I don’t want to give them a single star.
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February 2022 by Richard Powell
ATM does not accept deposits. Have tried multiple times on different days and end up having to go to a different Chase branch
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October 2021 by Karh M.
Frank helps out every time he's a great guy , great service. Really funny, and really positive I appreciate the hole chase team much appreciated . I work at the gas station so I'll be here cashing my checks
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September 2021 by Q K
celia is horrible not recommended to anyone this place unfortunately its close to my work as well
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August 2021 by Madeline G.
I haven't been to this bank in 4 years because the service and the people have always been so rude, however, I decided to give them another try this past weekend. I needed to make a withdrawal and was helped by Maria who was very helpful and greeted me with a pleasant tone and overall made the experience an enjoyable one. I'm hoping everyone at this location is as pleasant with their customers as Maria was with me. My previous experiences at this bank over the years has not been a good one. Thank you Maria you were amazing and I feel better about returning to this location.
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June 2021 by Theo Smith
Worst experience, I walked in and wasnt greeted. Finally when I got someone's attention, she told me to call customer service. No attempt to help me, basically made me feel like I shouldn't bank with Chase. I will not return to this location. My day of visit was May 26th at 11:00am.