Costco Vision Center provides a welcoming and cheerful environment for its customers. The staff, including Sofia and Kristie, are praised for their attentive care and friendly demeanor, making every visit enjoyable. Many customers noted the team's commitment to customer experience, which stands out in today's world. Appointments are handled efficiently, with quick preliminary exams and timely consultations from the doctors, including Dr. Dea and Dr. Perez, who are recognized for their thoroughness. While most reviews highlight positive experiences, there are some concerns about the pretest process, where one technician's lack of communication affected the experience. Despite this, the overall vibe remains upbeat and friendly. In addition to the vision services, many customers appreciate their shopping experiences at Costco, highlighting the impressive selection of items and delicious food options, such as pizza. However, some mention that the store can be crowded and that the food court could be better organized, particularly regarding cleanliness and available seating. Overall, Costco Vision Center is known for its excellent customer service and efficient operations, making it a favorite among locals.
Great experience here on a Friday morning. 10:30 appojntment. Arrived at 10:15 and within 5 minutes the tech started the preliminary exams. Saw Dr. Dea saw me at 10:30 and I was done quickly. Selected my frames and done by 11:00.
August 2023
As every Costco it's super busy. My 3 star is because no inside place to eat yet , no napkins, condiments are usually very messy and don't look tended to and it's super crowded in the food court because people are standing eating instead of just leaving.
March 2021
tires department...i have an appointment for change my tires the service is very good...im happy...and also the warranty. thanks David for your costumer service
