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April 2024 by Aung Tun
Wait in the front to order for five minutes. there are a lot of people working. Seems not that busy but no one came out to say would be with you soon. It seems that no one really cared at the customer waiting even to acknowledge. That’s not a good business practice. So we left.
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March 2024 by RAF RAF
Cold chickenSmelly chickenStraight to the bathroom n had to drink sparkling water to feel better this place needs health Dept2nd time in couple monthsSame feeling stinky food
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March 2024 by King Ant
This location is really horrible. Everyone including management needs to be terminated. The customer service is nonexistent
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March 2024 by Casey Miller
I did the drive through and ordered my food was super fast. I paid and right after my food came out. Well I messed up and ordered it wrong. So I went inside and told them I messed up and so I paid for the difference and the manager there went and remade my food. Even though I messed it up she took it upon herself to help me out and make my food again the way it was supposed to be done if I had ordered right. She didn’t have to do it but she did and that’s big in my book thank you.
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March 2024 by Keyba Smith
The fried chicken tacos were sooo good.
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March 2024 by Angelina S
You feel like this place's employees know nothing about service and customer care. I ordered 8pc family meal and added another 8pc chicken. I asked for extra house salsa. The lady asked how many do you want I said 15 (little things) I thought for 7 people 2 each would be good. She said she can only give me ten, she suggested to purchase extra salsa for $5. I declined because it's ridiculous, I'm just asking for 5 extra little packets. I asked her to ask a manager, she gave me 3 extra salsas lol. It felt so silly to pay $40 and getting 3 extra salsas. I would've left but she had already changed my card. I took the meal home for my guests. No napkins!You wonder why people are packed at In n out??? Because you get a good customer care and service .
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February 2024 by sandra parker
Great food!
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February 2024 by Art Sanchez
The new queso Blanco Burrito. Super food!!!, healthy. I like a lot. We eat every week on this location ?.
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February 2024 by Monique Cooper
Tacos are
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January 2024 by Roz Griffin
Vegetarian options: Chips and quac. Salads. No meat burritos
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January 2024 by William M.
Reason I won't recommend this pollo loco employee was very rude person her name it's blanca F I so please pollo loco teach them... like in n out employees food was ok... Not woow
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December 2023 by Jazmine P.
Got the bowl combo with chips and paid for my sauce and this is how many chips I got The bowl was fire though they're just more stingy with their chips than lays.
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November 2023 by Paul R Schultz 1
Love their family meals, especially since the prices and the food is wonderful ? ?
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October 2023 by Brent M.
Clearly this place doesn't care about the end result. I say to the lady at the counter "you burnt my chicken." And I mean burnt it. She says "sorry bout' that." Any normal person would have said "can I replace that for you?" But Noooo....
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October 2023 by josh lopez
darkest avocado ever been served! smallest portion of chicken ever seen in any pollo loco
