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January 2024 by F D.
In terms of billing, this company does the complete opposite of what a customer asks. When I first contacted them to tow my semi truck, they didn't have any trucks available to pick me up. They ended up calling brothers towing to come pick me up which is fine. I then mentioned to them that I would be paying the tow bill directly to them and not the company I work for. Later I talked to my insurance company about the tow bill and they said they would cover it. So I called the people back at exclusive and explained my situation and they said they would have the tow bill ready for my insurance. Then within a month after being towed, I made several phone calls asking for the invoice and that my insurance wanted the invoice. Every time I got the same excuse from them. Ohh we're working on your invoice and we have your phone number and we will call you when it's ready. Well after a month of playing games with them, I find out they ended up billing the company I work for. I would not recommend this company unless you like getting the run around this is the second time I've been towed by this company and it was the same runaround as the first time. Never again will I use them
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June 2023 by Ray Johnson
So the old woman that everybody is complaining about she is the owner and the crazy part is that this company work for the city of Moreno Valley and Riverside County, they need to see the reviews and cancel the contract with this companyService: Car towing
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April 2023 by Jose M.
Just had an altercation with of the drivers, I thought she pulled over to help me instead told me to move that this is her parking spot, then almost broke my window banging on it in a rage not sure what she was on but not cool at all.
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March 2023 by Mike Dennis
Driver was awesome
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March 2023 by Ethan Rolbiecki
Lady on the phone was extremely rude, interrupted me multiple times and was not helpful whatsoever. Completely unprofessional. Don’t waste your time here
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January 2023 by Andrea Lucas
@the dyke catch these hands. Get laid or sum
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January 2023 by TONY SMITH (SUPA SIAH)
Price is outrageous ? ? ?
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January 2023 by Sergeant_E
Whoever that old white hag is that’s at the front desk needs to be fired immediately. Worst customer service I’ve ever experiencedService: Car towing
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November 2022 by Juana P.
Worst place they sold my brother an RV they said it worked and it didn't. He tried to get his money back due to tv wouldn't start and they refused. Didn't even move RV out of yard they offered to tow it but he just wanted his money back. They are crooks don't buy anything from this towing place.
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January 2022 by Kevin Smith
Busy place. Excellent customer service. Made a difficult situation easier.
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January 2022 by Angel Galindo
Horrible customer service.
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January 2022 by Rayon Ramsey
Love it tomorrow
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January 2022 by Elizabeth Walsh
"Lee" is the best one to get information. Friendly and professional. Great trucks and equipment that gets the job done. The crew is very helpful and Friendly too. Great employees!!
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January 2022 by Kevv Lacc
Okay let me tell you about these guys, last week I needed a tow after I had lost my only car key in the store. No lock smiths would come even though they advertise 24 hr service. But anyway after waiting 2 hours for my tow I dozed of only to wake up to a cop standing over me and there EMTs every where at 3 am!!! The driver called the calvary because he thought I was dead. And after everything was said and done the tow truck driver left . So the moral of the story is exclusive towing is so not the business..
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May 2021 by Merlin H.
I wish I didn't have to give one star. Receptionist was so rude. Told her I had to collect my DECEASED brother's belongings from his car and she showed no empathy. I was at a loss for words. Then she responded with "well with that attitude you're not getting anywhere". How am I supposed to know the steps to retrieve a dead persons belongings from a towed car? She assumed I knew what to do in this case? Aren't they experienced in this? So ridiculous. Would never step foot here.
