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January 2024 by Erick Pimienta
"I recently had an outstanding experience with 5 Star Auto. From start to finish, the team at 5 Star Auto provided top-notch service and expertise. I was impressed with their professionalism, attention to detail, and commitment to ensuring that my vehicle was in optimal condition.The staff at 5 Star Auto were knowledgeable and took the time to explain the repairs and maintenance required. Their transparency and honesty gave me confidence in their recommendations, and I never felt pressured into unnecessary services. It's clear that customer satisfaction is their priority.The quality of work performed on my vehicle was exceptional, and I could immediately feel the difference in performance. The efficient turnaround time also exceeded my expectations, and I was back on the road in no time.I also appreciated the clean and organized facility, which reflected the shop's dedication to maintaining a professional environment. The staff's friendly and accommodating demeanor made the entire experience pleasant and stress-free.I highly recommend 5 Star Auto to anyone in need of reliable automotive services. Their expertise, integrity, and outstanding customer service set them apart, and I will definitely be returning for any future maintenance or repairs. Thank you to the team at 5 Star Auto for their exceptional work!"
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November 2023 by Lance Santana
Love this auto shop, I don’t do reviews and wouldn’t endorse something I didn’t think was worth it.Trustworthy, efficient, effective.
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November 2023 by Vikki P.
Last night after surfing the internet for an honest and reliable mechanic who repairs brakes, I stumbled upon 5 star auto repair. I took my suv to this shop this morning and I am so glad I did.This shop did an excellent job. The owner explained to me what the problem was with my brakes and gave me a decent estimate on what the cost would be. It is so hard to find honest and trustworthy mechanics, especially for women because we get ripped off so easily but I put my trust in this shop and ended up with excellent service and a new mechanic I can rely on. This is my honest review. I give stars for this shop, and I am recommending my friends to come here also.G. Pollock
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November 2023 by Pandamoniumm Vic
If your looking for a spot to get your Ac System fixed on your vehicle then look no further and call Joe. Joe was very friendly and explained everything they were going to do to fix my Ac system just in time before my Vegas trip. My Ac works even better than it did before it failed. Shout out to Joe and his crew, thank you all for your hard work, God Bless.
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October 2023 by Anthony Rodriguez
Went today to get my AC repaired, Joe and his staff are very polite and very professional. Joe was the one who did the repair himself and even gave me some tips on how to maintain the AC going cold. Need a repair? I would definitely recommend coming and I will definitely be back with any repairs that I will need in the future because Joe and his staff got your back!!!
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October 2023 by tiffany martinez
Greatly appreciate the help I received from this shop. Car battery’s cords gave out down the street from their shop. I called them and they offered to drive to me and give my car a jump and do a free diagnostic. They quickly identified the issue, replaced failing parts and got me out of there fast.
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September 2023 by Milt G
Best shop in the IE. Came in not knowing what was wrong with my car. Joe was able to identify the issue and fix. Best prices best service. No need to go any where else they do everything. Mechanics are knowledgeable and professional.Services: Auto engine diagnostic
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September 2023 by tracey williams
My family turned me on to Joe. I’m not very trusting of doctors or mechanics. I’m very comfortable with Joe and have even recommended Five Star which is rare for me to recommend these 2 professions to anyone. Well Joe has the business of our whole family now. He has taken good care of me and very reasonable with his prices. Thanks Joe!
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September 2023 by Matthew Wai
Joe and his staff were courteous, kind and efficient! He got me in and out in 2 hours! I will definitely be coming back.
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September 2023 by Ralph E.
Honest,reliable and great staff and mechanics Quality work and customer service wouldn't take my vehicles anywhere else Thanks Joe,Jack and entire crew.there prices are competitive for services rendered.
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September 2023 by ALIYA ASHLEY
I’ve been coming here for YEARS ! And before I brought my own car my father brought his cars to this man as well. He has been the family mechanic for years and has always maintained his integrity and honest work. He stays jam packed with cars lined up outside the establishment because of his popularity but has still managed to get cars repaired same day! Regardless if your a walk in! EXCELLENT SERVICE 1000/1000 would recommend !!! Thank you Joe for your amazing service throughout the years!
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September 2023 by Chuck U
Joe is the best. He helped me with my alternator and also my rack and pinion. He does great work and looks after his customers which is rare these days. Highly recommended
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August 2023 by M & M
I just want to thank Joe the owner because you were very nice in taking me in without an appointment or a courtesy call ahead of time before I showed up to check my son's car a/c because it wasn't working properly. Now, it's very hard to find a very good shop that does that and take care of customers needs. My son gets out of work at 17:00 and most shops close at that time, so he just don't have the time to go. But now, a/c is working great thanks to Joe. I'm sure my son, his wife and my grandson are going to feel the difference with the nice cold a/c. I highly recommend this shop because they really take care of customers. I'm a small business owner myself for more than 20 years, and this is how a great business should be running, ultimately, if you're in business, it's all about what customers needs because without customers, we get in trouble.If you need any repair on your car, come with Joe, give him the opportunity to serve you, you won't be disappointed. Thank You.
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August 2023 by Brian B
I visited Five Star today, and I completely understand why this place is reviewed so highly. Normally, when a company advertises "Free AC Diagnosis," it often means they'll have you wait in the lobby while they write up an estimate for replacing the compressor/drier/valve kit. However, Joe at Five Star is different. He spent an hour meticulously inspecting my vehicle with me to ensure he ruled out all possible reasons why my air conditioner wasn't blowing cold. After careful examination, he recommended a very reasonable and fair-priced solution: replacing my condenser.I am impressed with Joe's honesty and expertise, and I will definitely return to this shop for any future automotive needs. Moreover, I won't hesitate to recommend it to anyone who asks for an honest and reputable auto repair shop.
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August 2023 by James Mendoza
With my busy work schedule my dad was able to take my car in for a check up because my AC wasn’t working properly. Joe was very helpful and explained in detail what the issue was. Now I have ice cold AC blowing once again. I would highly recommend checking this place out for great service.
