-
December 2023 by Derya Erayhan
THE WORST INSURANCE COMPANY EVER! When I went there to cancel my car insurance I asked some questions about refund and they didn't answer what I was asking. So I had to ask over and over again to make sure. And they blame me "maybe I don't understand English :)". They treat me awful the whole time. I cancel my insurance because I realized they gave me a very expensive quote(for the state minimum) and I didn't know because it was my first time. I got half of the price from another Insurance company and had zero problem.
-
December 2023 by Dark Dragon
This is the worst company. I went to their website and try to get a quote and they gave me quote from three other companies or call them. I called them and want all these information and have to go outside to get a license plate. I got clean records for over 8 years. The reason that want switch is my current insurance keep increasing little by little with my clean record. After all that times of asking me for all that information, they gave a quote with over $20 higher a month than my current for the same coverage . They hang up when I question them about it. They are rude and dishonest. Don't bother with these wolf.
-
December 2023 by Keyman Williams
Adela was an absolute rockstar! She helped get full coverage insurance for my girlfriend's vehicle and provided us with excellent service! Give her all the starbucks gift cards lol.
-
December 2023 by Cipriano Castaneda
Adela was the best person to help me out con mi aseguranza. Please choose her to help you with insurance.ooh and not mentioning her patience after hours helping out. Wow que alivio.
-
December 2023 by Anthony Jimenez
Straight up Roger Gracia was the biggest help! I came in and within 10 minutes I walked out with a great deal he really came around shout out to Roger thank you again!
-
November 2023 by Tasha Johnson
Adele! Was very courteous, kind, patience and knowledgeable. It was a pleasure working with her and I was able to reinstate my insurance. Would recommend anyone to do business with Freeway insurance.
-
October 2023 by Oscar Aguilar
I was disappointed to know and find out that I was taken advantage by Adela at first she sounds nice. She told me they were going to go ahead and take 600 my account and the remaining 200 2 weeks later but nope they took $900 then she said the payment was going to be $ 350 now I come to find out is $400 I’m sorry that I have come across this kind of service. I am very unhappy and he seems to me they’re only able to make money off of you in A bad way. Thanks Adela Sanchez. Hopefully someone doesn’t do you the same way.
-
October 2023 by Louie Arredondo
If you’re looking to get insurance ask for Adela . Super helpful wonderful customer service. She goes the extra mile to make sure you get all the needs you want . Definitely going to stay with this insurance . Thank you Adela . Appreciate everything you’ve done .!
-
October 2023 by Breanna Rivera
Adela Sanchez made my first time insurance policy, stress-free and clarified and communicated outstandingly. Thank you so much for being apart of my first car insurance journey
-
October 2023 by ELISA AGUILAR
Adela was so helpful and explained everything to me and she went above and beyond to help me get insured and i really appreciate her help. Thank you guys.
-
September 2023 by Janae Meza
Adela is amazing!!!! I was on the hunt for car insurance. When I spoke to them all they told me was my coverage wouldn’t be active for 2 weeks and the prices were extremely high. One company needed all kinds of documentation and another said I had to pay the full premium upfront. Adela went out of her way to explain what is going on right now with insurance in California and she also did her best to get me the lowest price available with no hassle. I would 1000% recommend her. Thank you for the great experience.
-
September 2023 by Pricila Rodriguez
Adela Sanchez was super efficient and helpful! Answered every question I had she’s great!!! So happy to be a new member at freeway insurance :)
-
September 2023 by Aura
BEWARE OF THIS COMPANYI shopped for an insurance policy with freeway auto insurance and i was only given the option to get liability with BLUE FIRE INSURANCE. The policy seemed simple enough and I was happy to have insurance again however I had to pay a hefty start up non refundable fee of 230 dollars which I ended up getting scammed out of, I had insurance with blue fire all of 30 days. Earlier this month I had bank fraud and my card was deactivated until a new one came in the mail. I kept getting phone calls from blue fire saying my policy was going to get canceled I figured since i only was 2 days late I’d just pay it once my new card was activated which I did today and then I got the news that my policy was canceled and that it could not be reinstated. That my only option was to get a new policy. This was ridiculous I thought considering it only had been a few days so I contacted freeway insurance and was told the same thing, clearly free way insurance knows the type of insurance companies it’s offering to potential customers and Blue fire is sitting at a whopping 1.1 star reviews on Google. They constantly deny claims and don’t answer the phone so I guess in a way I dodged a bullet. It just sucks that I lost out of 427 dollars but hey lesson learned. Just another backyard shady company in moval ran by shady people
-
September 2023 by Regina Herrmann
Adela helped me this evening and was the greatest! She made sure to give me all available options and was very patient while I was dealing with my kids during the entire process.
-
September 2023 by Cory Knight
Adela was an excellent agent to work with. She helped me out so much! You guys are awesome!
