Harbor Freight Tools is a popular nationwide store with over 1,600 locations, known for offering a wide range of quality tools at great prices. Customers visit for automotive, air and power tools, storage, outdoor equipment, generators, welding supplies, shop equipment, and hand tools. Many reviewers highlight the store's good prices, helpful staff, and well-organized, clean environment. Employees are often described as friendly, professional, and attentive, with some going out of their way to assist customers, open doors, and guide them through their shopping experience. Assistance from staff members like Dana and her supervisor has been praised for their patience and thorough explanations, especially for customers unfamiliar with tools. While most experiences are positive, some mention variability in cashier friendliness, with encounters ranging from very helpful to less welcoming. Overall, Harbor Freight is seen as a reliable store for tools and equipment, with a focus on customer service and affordability, making it a favorite shopping destination for many.
