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June 2023 by Sheila T.
Fabulous jewelry!!! Great service!!good prices. They are very friendly!!! Best selection
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April 2023 by Misa Honeybee
Terrible customer service. I called to inquire about a ring cleaning and re-dipping my wedding ring and wedding band. Whoever answered the phone interrupted me several times and wouldn’t let me get out a full sentence. On top of that when I asked for a general idea if I could expect to pay, they cut me off again and told me it wasn’t a big deal. When I expressed that I had a budget that I didn’t want to exceed, she proceeded to ask what the budget was very Rudely.
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December 2022 by Jovaun Alexander
Review: I really enjoyed the hospitality while going through custom shape ideas. She was really understanding & flexible as well. Went to some lengths to get the project done. Good dealing as well. Either way if GODs plans for me go another way then my plans, well I still would like to come back. ??
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February 2022 by Balin F.
Ozels has been our go to jeweler for 20+ years this is a family owned business from the father the two sons two daughters they are such fabulous people! Abraham the owner helped design my new ring. Jacob helped source the ring. And Greg the master jewelry maker made the ring. The two daughters ROBIN and ESTE our amazing sweet girls always with bright smiles on their faces to help in anyway needed. I highly highly recommend Ozels Fine Jewelry Thank you for making my one-of-a-kind! With lots of love the FiNNEY's
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November 2021 by Dylan Harris
My partner and I bought our engagement rings and wedding bands from here. The owners were very helpful, very flexible, and really worked to give us the best possible rings. Terrific business.
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August 2021 by I S
Went in hoping I could find the origin of a piece of jewelry, what it was, and how to tell the difference between genuine and etc. After handing it to the jeweler, she immediately dropped it and said it was fake, which I was acceptable of but was still curious how she could tell off a glance. She rudely went on repeatedly only saying it's fake and if 4 years of work were enough proof, but I wasn't asking for proof? So I went to Zales next door to have an interesting conversation on how different jewels are examined, the differences in their quality, from someone in the field for 12 years not impressed by 4. I also found out my jewel was a lab-made synthetic sapphire. Now I'm going to make a stunning pendant with it for my love.
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July 2021 by Scuba Cindi
Very nice lady. Very impressed with her.
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April 2021 by nihan
I was on the market for a anniversary ring for a long time. I visited many stores online and in person and I could not fine a ring like I w anted untill I came to Hope Diamonds. Gigi was truly amazing she listened to me and she understood what I was looking, wih her help we designed a ring just for me. She was not pushy like the other stores. Her prices are fair, she has the most beautiful rings and jewelry in her store. She is truly nice person and makes sure you are happy with your purchase.Overall excellent customer service, fair prices and amazing quality.I will not shop at any other jewelers.Thank you Gigi.
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January 2021 by The Poli Bros
Amazing customer service and the product is superb! Jimmy and Amanda really went the extra mile to make me custom pieces that I will love and keep for ever!!
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November 2020 by ivan sanchez
Went in hoping I could find the origin of a piece of jewelry, what it was, and how to tell the difference between genuine and etc. After handing it to the jeweler, she immediately dropped it and said it was fake, which I was acceptable of but was still curious how she could tell off a glance. She rudely went on repeatedly only saying it's fake and if 4 years of work were enough proof, but I wasn't asking for proof? So I went to Zales next door to have an interesting conversation on how different jewels are examined, the differences in their quality, from someone in the field for 12 years not impressed by 4. I also found out my jewel was a lab-made synthetic sapphire. Now I'm going to make a stunning pendant with it for my love.
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September 2020 by Nurhan Michel
Choosing a jewelry is a very important task sometimes it is a lifetime decision and Hope Diamonds helps you to pick the right one for you. High quality materials, wonderful staff, beautiful store and gorgeous diamonds.I loved the service.
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August 2020 by Asli Cavlak
Great place, recommend everyone!!
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March 2020 by CHERI Duncan
Gigi was the sweetest woman ,I've ever met. Her customer service was above, and beyond. Not to mention our birthdays are on the same day. 12/26 I will always go to hope diamonds . Gigi helped me pick out the most beautiful ring. If your looking for high quality Gigi has it Love you Gigi Thank you again
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September 2019 by Christina Baluyot
Awesome service fixed my watch sizing for free. Great assortment of watches.
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April 2019 by Jackie Garner
Gigi has nice personality.. jewelry was beautiful