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January 2024 by Criss Gonzalez
Bad experience.... I asked for a color many times, and the lady just applied the color that she wanted.If she can't do that or any problem with my hair. Why she didn't telling me before? It was my decision if I wanted to continue or not.
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October 2023 by Tiffany O'Rourke
I didn't even know this place existed until recently. They were having a special for kids haircuts and I thought I would try this salon. My daughter has sensory difficulties and the staff here was amazing at accommodating her. This was the first hair cut in 5 years that didn't end in tears. Jessie listened to my little girl and made adjustments throughout the entire time. Jessie was calm and fun at the same time. She gave clear and simple directions to my daughter when the scissors came out. The other staff members were also knowledgeable about my questions on "swim hair" and gave me good advice. I will definitely be back.
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May 2023 by Gisell Dominguez-Monreal
So I went for a trim and the hairstylist I got was new and didn’t know what she was doing my bangs came out in even and she did not show me my hair from the back when she was done. It took her one hour and 20 minutes to get a trim.Service: Haircut
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May 2023 by SAINTSFAN 4 Life
Excellent experience. Everyone was extremely nice.
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February 2023 by Jacqueline Rodriguez
This is review is on behalf of my mother who is not tech savvy.Note: I have been to this salon twice in the past 6 months, thought the service was decent so I recommended my mother try it out. I genuinely regret this decision. I will never come here again or recommend them like I had in the past.The reason:My mother came here for a TRIM. No fancy hairstyling, no shampooing, no blow drying the hair. Literally a trim. I came here a week ago & had my hair shampooed & cut for $35. I was told on both my previous visits that cuts start at about $25. For some reason they charged my mother $60 for a TRIM. I am outraged with how dishonest the employees were today with my mother double charging her for a basic cut. I am in disbelief with how poor the service was she received today and will be returning the products I bought on my last visit. This isn’t a high end salon and prices should not double in price from 1 week to the next. Bogus excuse that each stylist charges different prices. Why list the price ranges of cuts if a stylist can choose whatever they want to charge on a whim! This is a dishonest practice and unfair to your clients.They did not provide my mother with a full service. I literally had my hair done last week and was told if I wanted it blow dried and styled it would cost $50. How the hell are they charging my mother, I repeat, $60 for a trim?!Horrible, dishonest service, I do not recommend anyone goes here unless you want to get ripped off. Your money will be better spent at a high-end salon.Service: Haircut
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February 2023 by Victoria Garcia
Paid for a haircut that even the stylist knew it was off and said didn’t like didn’t want his hair in layers as I told them I did not want that since it was already done on accident at another location she did so anyways. I asked if she can style it after to see how it would look and I ended up doing so myself . Needs more patience with the little onesService: Haircut
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January 2023 by Ashlee Bilderback
Jannie did my her perfect friendly staff and the manager was as wonderful as wellServices: Hair coloring
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November 2022 by Maria LM
No. No hacen bien su trabajo y cuando regrezas a reclamar. Son muy despotas y no te dejan hablar.
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October 2022 by Sm M.
Moreno Valey Mall is a weird mall but this seems like a nice JCP. Seems like the typical JCP with all the departments.
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August 2022 by Bianca A.
Today I did some back to school shopping I expected there to be a line and associates looking not so happy and that wasn't the case. The associate that helped me with my purchase while wearing a mask smiled through it all and was so helpful and quick. Thanks Andrea for your assistance today, my son and I appreciate you.
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June 2022 by Desiree Garcia
I love this salon and I especially enjoy my experience with the new manager here. She is very pleasant and professional. My hair has never been healthier and more beautiful and bouncy than it is now. I definitely recommend this salon and using your JC Penny credit card.
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June 2022 by Janay S.
I recommend this place for a little girl dresses if you're looking for a beautiful dress and you don't know where to go I recommend JC pennies they had Great clearance sale I believe I got the best deal on a beautiful dress that I got for my little girl we had a pleasant shopping experience there the cashier Connie was so helpful and so nice I wish there were a million cell associates like her
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May 2022 by Lisa Z.
Since all jc near my family home were closed, always happy to find one open. This one was clearly having issues, but did manage to find some clothes in the big mens area. Not a lot of help to be found and supplies looked scarce. My biggest complaint is how dirty it was.....and why the carpet looked like a crime scene. Pretty sure I saw a few places that need the carpet removed and possibly checked by CSI.
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May 2022 by L C Rosas
Seraphine did a great job doing my hair for a wedding, very friendly, highly recommend. Thanks!
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May 2022 by Mary C.
Today I had an appointment to get a hair cut today May 7,2022 the style I wanted the hair stylist was not comfortable in the cut and I was not comfortable so the hair stylist went to her manager and explain her manager very professional walk over and talk to me and worked it out to have the stylist to shampoo me and than have another stylist do the hair cut which I was so thrilled with the end results I recommend KC Penny Hair salon they real know how to do your hair!!! I have been to hair salon and not receive excellent service like I did today with hair stylist Serephine very professional hairstylist along with the rest of the staff as well as the salon manager thank you ladies and Happy Mother's Day!! I have already book another appointment to come back!! Awesome service very pleased with my hair cut , and color