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February 2024 by Just Love
Great ?
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January 2024 by Eugene Esparza
Slow. No sense of urgency. Was the only customer there and took 2 hours for a license plate bulb change and uber inspection
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November 2023 by Natalie Estes
First issue- left the cap off of my battery and it ran out of water. I had to buy a new one because of this.Second issue- always lie on the check points, I came in with low air in one tire and left with the same although their “check” said it was at 35 psi.Don’t think that because you are in line waiting to get into the actual garage area that you are in line for an oil change. Apparently here that means nothing and you need to first park and walk in. Then hope they don’t take anyone in front of you. This changes from person to person and seems the people they know go first. I went here for convenience but the service and lack of procedures and customer service is not even worth it. Find somewhere else, there’s another jiffy lube nearby and their customer service is amazing and they do things correctly!
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October 2023 by josh lopez
been changing my oil with jiffy lube for a year now i always get the $39.99 conventional oil for my corolla, recently moved near this location so i had to go to this one, and they tried to charge me $76. when i asked the guy why? he said my car “needed” a special filter making go up to $76. Never in a year of going to different jiffy lube locations have i’v been told something like this.The guys name is Juan be careful
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September 2023 by Esther Pinedo
I love this place! The guys treat my cats good!
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August 2023 by Toretto Fabiola
Change the oil yourself because they will destroy your vehicle if you don't know anything of vehicles. Hardly no oil in my car & transmission was missing fuilds.
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July 2023 by Justin Corbett
The two gentlemen that help me out gave me an oil change. But I was have transmission problems (we originally went Auto Zone on Eucalyptus, but the two men that were suppose to help us there were being lazy and didn't do their job, wouldn't recommend Auto Zone read your transmission) and needed a reader to find out what was the problem. They were willing to tell me what problem was and next day we went to Firestone and got it fixed and a few days later the transmission was fixed. Thank you for helping me and I would tell anyone to go to the Jiffy Lube on Heacock, they are worth it.
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July 2023 by Jesse Z
Very unprofessional I came here to get my tires checked And one of the guys pulls out the air hose and just leaves it there so I could check them, doesn't even say anything and walks away, Very unprofessional Wouldn't recommend Anyone to come to this location (ghetto)
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June 2023 by Ashya B.
Mr . George is very unprofessional & has his staff doing his dirty work . Not reliable or trustworthy nor responsible . TAKE YOUR MONEY ELSE WHERE !
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May 2023 by Esther C.
I went in and was greeted very nice by a friendly young man. The lobby was clean. I used to work at a jiffy in Hawthorne and this is how I would have my lobby! I was in and out in less than 15 minutes. They didn't sell anything I didn't need. They took care of my car very good. I'll be coming back and I will bring my other truck as well! Thank you guys for taking good care of me.
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May 2023 by Efren saucedo
Outstanding service, They got me in and out probably within 30 minutes of arrival. Super friendly would highly recommend and will be returning for my next oil change.
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May 2023 by Dennis T.
I brought my dodge charger scatpack to get an oil change which i usually do myself but ive been working alot lately. the guy changing my oil, had a face expression as if he did not like his job, even his hair was a mess. he dripped oil on my engine as he removed the funnel after using the funnel to fill the engine with oil and again as he removed the dip stick and of course he did not bother to clean up the mess he left behind. when he first started the engine right after replacing the oil, he immediately revved my engine very hard, everyone knows that you should not do that, you have to let the oil run through the engine for a good 90 seconds before you press the engine after having empied all the oil out. i spoke to the guy who appeared to be in-charge. he seemed concerned & offered to clean the oil dripps but did not, as i was able to take the attached photos after they were done, so i cleaned the mess myself after paying $127.17. would you be happy ?
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April 2023 by Eddie Vela
Very poor help I was in there 15 minutes before they came out the only reason they cam is cause I called the phone number very poor work ethic
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November 2022 by Leonor C.
I should read the review first before to come over here After the oil change I got home I parked my car on driveway After 1 1/2 hours later I went to drive to somewhere I saw the oil leaking in my driveway I went back to them and manager or whoever is in charge Told me really mad that it was only water mix with oil that they left outside under car then I told him that it was wrong if that happened they should be sure that they cleaned it of course I don't believe it He was not very helpful or give an apology at least. This is not the first time
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November 2022 by Rose Gutierrez
I had a great experience today here at Jiffy Lube! Staff were very friendly and professional Juan was very helpful and explained what was being done to my car. I highly recommend everyone to come here. I will definitely be back.
