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December 2023 by Stephanie Delaney
Hello,I am currently in Moreno Valley visiting family. I flew in last week for a family members baby shower and came unprepared. I was in a rush to get “hair done nails done.” As I already knew, everybody was busy with their own schedules. I decided to take a Lyft to a nearby nail salon without disclosing to my family members where I left off too. As soon as I walked into the facility (I will respectfully not mention the nail salons name for privacy purposes), one of my family members did call me and asked where I was. Long story short, she told me absolutely not and she was going to book me and now my Mother, elsewhere at 02:00P the very same day. We arrived at K & K Nail Salon a little but early, were seated right away and the services begun. The prices were very fair with the outcome of services and professionalism. The employees here bonded with us as if we were family. This was great. My mother and I got matching Blue colors for the upcoming event.Unfortunately, I broke a nail the very next morning, which so happen to be the day before the baby shower. I was again seeking fast booking services. I walked into K & K Nail Salon and was greeted by Kelly. I explained to her what happened and she sat me down immediately and went to work on repairing the broken nail. As much stress as I was under, Kelly was able to delicate this for me, complete the service and I left feeling great again. I do visit my family members anywhere from 1-2 times a year and guarantee I will be returning to this shop every time. There are not that many places that acknowledge you as a human being, and not just a walking financial institution. Great and friendly service. May I add how clean the facility was! Thanks y’all! Til next time! :)- Stephanie Delaney
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December 2023 by Mari Meneses
I went around 11 am as a walk in. The service was incredible and kind. I was charged $60 dollars for my set, and I'm very happy with how they came out. My friend also got a manicure, and she loved how hers came out. Her manicure was $30. The environment was very nice and clean.
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October 2023 by Victor Castrejon
We took our oldest daughter here to get a pedicure and the next day she started complaining that both of her big toes were hurting a lot. Turned out she had an infection and puss was coming out. This was the first time we took her to this place, she usually gets her pedicure done at a different business but it was booked and Homecoming was that night. So we went to talk to the owner of the location with good attitude not mad just concerned, even though clearly my daughter had an infection on her big toes and was in pain. Right away the owner started blaming my daughter for having Ingrown Nails, mind you she’s just 15, and started yelling when we asked her to make sure she was using clean tools at all times. I asked her not to yell but she continued to do so, I guess to get us out of there since she had customers. Honestly wouldn’t recommend going here.Service: Pedicure
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June 2023 by Crystal Clean
Awesome! friendly service, relaxing musicRoyalty vibe! Will return again!Service: Acrylic nails
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April 2023 by Natalie Rosas
The worst place for a pedicure. Everything seemed fine at first. They put the wrong color even after I explained myself twice. However, the worst part way I left with 4 CUTS. My toes won't stop hurting and are supper swollen.
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March 2023 by icela zamudio
Got a full set and had to go back 3 times within 2 hours, as my nails kept on coming off. So inconvenient and disappointed.
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November 2022 by Michele McPherson
First visit was a few minutes wait and service was good. The next time I made an appointment, and they had me soaking in the foot bath for 45 minutes without update, and just as i was about to leave without the service, they told me someone called in sick and they were very apologetic. Again, once they started service was good. Today I had a 9am appointment. The shop wasn’t open and i finally left after waiting 15 minutes. As a side note, they only offer Gel polish.Service: Pedicure
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November 2022 by Alyssa E.
So extremely disappointed in this nail salon , I just moved to Moreno Valley and it was the first nail salon I went to and this happened to me! So horrible! I went in on Saturday October 29,2022 around 3pm and the man was already being very rough and digging in my nails clearly with dirty tools . I woke up Sunday with my two big toes looking like this , I was in so much pain , I went to urgent care immediately and they said it was an infection due to the uncleanliness of the salon . Sharing my story for anyone who is thinking of getting a pedicure here.
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October 2022 by Terresta Bland
I got eyebrow and basic nail polish done for my daughter. At the end it was time to pay and the woman informed me they were cash only, this is my 5th time there and i never have cash and I've never used cash. I always use my card. The lady forces me to leave my phone and makes me go get cash back from rite aid. She told me 25$ before going to get the cash back when I got back she raised it to 45$. I felt so humiliated and taken advantaged of i will never come back to this shop EVER!Services: Facial treatments
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September 2022 by Jackie V.
This is the worst Nail Salon Ive ever been too! The lady in the front was the worst, she was harsh when taking off my nails and is extremely rude! Stay away!!!
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August 2022 by Veda G.
I love love them they always take their time and their work is beautiful Friday's are they busier time of the week so call ahead or make a appointment for another day or it's gonna be a long wait time if you walk in.....
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August 2022 by Taylor mckelphin
Very rude! My son is 7 and she tried to charge me $30 for his Pedicure! Make sure you check the price on their menu! Kids 8 and under are $13 for a pedicure! Then she snatched the menu out my hand when I checked the price and refused to do my nails! My pedicure guy was nice, but he messed up my big toe after an hour and a half of a pedicure and I had to sit for an additional 25 minutes! On top of that I’m pregnant and African American! I felt they were very rude towards me for checking prices so I can make sure I can afford the services! My feelings are very hurt. I will not return here! I don’t recommend it! I brought three other people with me and brought them a lot of business today. I couldn’t even get granted with respect!Services: Pedicure
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August 2022 by Rebecca Aguayo
They did a good job on my pedicure but purposefully have rules in place to charge you more. First of all they ONLY do gel , and the most basic pedicure is $30. Then you’re forced to add $10 for gel on top of that. They also don’t have their prices posted up so that you won’t have a chance to see them before you are already sitting down getting the service done. They provide you with a “menu” with prices afterwards. Also they only take cash which is an inconvenienceService: Pedicure
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August 2022 by Veronica Doney
This place is absolutely terrible . The quality work is not good & neither is their customer service . I Got my nails done and within a day they were breaking . They were very thin and breaking at the tip. I went in to try and get them to fix it and the second I told them what the problem was when they asked what I needed the lady’s entire attitude/ facial expression changed instantly and she was rude. Told me to come back an hour later but wasn’t nice about it. As if I was the inconvenience, not taking into consideration that I paid for my service AND tipped good but now acted like I was a problem when I am taking more time out of my busy schedule to get something fixed they didn’t do correctly in the first place . Take your money and time else where . I ended up taking the loss and paid someone else to do it right .Service: Acrylic nails
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August 2022 by Cathy M.
Had an "appointment scheduled" and still had to wait for an hour or so since they are so busy and can't manage their schedule they rush and try to get people in and out they do such a horrible job I went for a fill and this is how they left my nails horrible. Not worth your money for bad work. Not going here again
