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March 2024 by Sid Langan
Very helpful and explained everything I didn’t know or had trouble understanding!
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March 2024 by Veronica Betancourt
It was a great experience, Mrs. Itsel was wonderful and very professional and nice. I will definitely go back next year.
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March 2024 by Divine Lee Spiritual
Awesome customer service and very knowledgeable and informative #Itzel
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March 2024 by julian jose triguero
Quick easy, thankful they helped me
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April 2023 by sheena reese
Excellent customer service!!! Will come back next year!! Thank you Tamem!
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March 2023 by Edgar Alan
Awesome best place ever tamem alghamdy was very helpful
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March 2023 by Deeanna Mariee
My third time coming back Elda and Tahem are great and they work with you <3 !
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March 2023 by Adrian Castaneda
Great service, really honest with the client I’ll be coming back next year
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March 2023 by Otis Byley
Was really nice and helpful great people recommended this place to friends and family
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March 2023 by Zoniac74
Very helpful and friendly service! Tamem's service was excellent!
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February 2023 by Michelle Luckey
I have gone through Liberty tax in the past, Santa Clarita office. I recently moved to Moreno and opened a business. The hours of operation on the website and door states that 9 a.m. is opening. That was not the case, I called and was asked if, I could wait until 10 am, of course I agreed. I was told a woman would meet there but I was greeted by her husband, which was fine. He was polite, his wife which was on the phone guiding him was also polite. Organization was lacking, he mentioned having one year of experience in which I understood but hewas unaware of certain forms I needed for filing, I asked had to ask him if he needed the documents I had. Someone mistakenly marked my daughter as my son, when I caught the error I called immediately. I was informed that someone would contact me and they didn't. Two days later I called again. I was made aware that if it were to change then my return would be less than the given amount. They submitted it and told me to amend it. That did not make sense to me because when it gets amended, I will have to pay for that, either way their mistake is going to cost me. I hope I don't get audited. Also, I did not receive the packet once I left , all the information was emailed, which I was okay with but that's why the error was spotted after I left. I will never go back to this particular Liberty site.
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February 2023 by Erica Ochsner
When I walked in there I wasn’t expecting that guy I really wanted elda to do my taxes. He was alright considering he charged damn near 700 jus to do my taxes when elda only charged 400.. very disappointing this year
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February 2023 by Monica Sloan
Very nice, professional and patient! I am pleased with the customer service care I got! As well as my refund. Thank you Tamem
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January 2023 by Savannah S
I work for the school district and I have used Turbo Tax for the past 4-5 years. I saw a flyer that Liberty Tax was filing taxes for school district employees this week for free so I made an appointment. I was so surprised about how quick and easy Elda made it to file! Not only was she friendly, fast, and knowledgeable, she got me a much bigger Tax return than Turbo tax was offering me! I'm so grateful to Liberty Tax and to Elda for giving me this opportunity to file for free and for getting me more money back! Definitely will be going here from now on. I highly recommend
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June 2022 by Danielle Bequette
Closed on Saturday's even though we booked an appointment. Found a sticky note on the door saying closedWhat the hell happened to our appointment?? I'm furious. Website said walk ins accepted but the doors are always locked when we try. That's WHY we booked an appointment. Normal weekday hours were at work and can't come without taking a day off and losing pay.Absolutely ridiculous we had an appointment approved for a day they aren't even gonna be there.
