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March 2024 by Deb K.
Went to the paint Dept at the Lowe's on Day Street in Moreno Valley. Just wanted to give a shout out to the gentleman named Chris at the paint Dept. Came in with a piece of board with paint on it and needed it matched. Didn't know what type of paint it was either. Long story short. Went home did my touch up with the color match and the type of paint was spot on. Perfect after drying. Thanks Chris for your service at the Paint Department: )
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February 2024 by Kaliani G.
Full of product and employees and unfortunately no one bothers to help. Instead they walk away faster and hide in the isles. Sad.
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February 2024 by SmiLew T.
First, I would like to thank John. We were building a garden box and had gathered all of the wrong and more expensive materials. John (with the ponytail) took us to the desk in lumber, drew a plan, walked us around the store to gather materials, and helped us compare prices. At each step, he told us how the items went together. As you can see, it came out pretty good. We're building two more. I really think Lowe's should use their most valuable resources - and have "walk-around classes. Thank you again and we've received help with picking plants, loading dirt and rocks (sorry I didn't get the female employees name who helped me get the heavy bags of dirt and rocks in my car) and also finding the right tools. This kind of help is rare these days for larger companies. Two (Green) Thumbs Up!
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January 2024 by Kathy W.
This store keeps getting worse all the time. I went yesterday for paint samples. No employee at the paint counter. I stood at the "paint order" counter waiting about 5 minutes. Heard employees talking and laughing down an aisle so I moved over to look and they kept looking at me chatting away. Finally a woman came walking by and asked if I was waiting for someone to help me. DUH! She said that she would get someone. Thinking that she worked there, I asked her why all the registers were closed and roped off. I needed to know where to pay. She said they are remodeling that whole area but she didn't know how long that would be. I continued waiting but no one came to help me so I left and went to Home Depot, which is closer to my home. I picked 3 paint samples, and a very nice young man made up 3 sample size jars for me and explained about putting the info on the paints in the computer for the future if I needed more. I also shop there but it's hard to get a parking space and long line to pay.
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November 2023 by Mr P.
Hard to get help and pretty low customer service standards. Tried to return something and they would not take it back. Told them I don't need money back will find something else. "No sorry" really!? It's like $30 and I bought two of them, this one didn't fit. "No sorry" wow. Thanks nothing. They don't do store credit now either, even though it shows online. Sad.
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October 2023 by Felicia S.
I love going here for plants. They always have a nice plant and some of the workers are nice and summer when I see you trying to ask them for something they run but overall it's a good place row if you need something.
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August 2023 by Freddy J.
I absolutely love shopping at this Lowe's location. They are so amazing. Especially Bonnie and Guillermo. Both of them are absolutely amazing, so helpful, so friendly, so professional,
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August 2023 by Best E.
When you never fail not to help people,every time I ask for help They never do, worst lowes or business I ever attended.
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July 2023 by Andre S.
Carpet installation professionals were great. Antonio is a super hard worker without peer.
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July 2023 by Olivia F.
i went in to pick up an order that was supposed to be ready the day before this order took 12 hours!!!! I got there and the order was still not ready I waited 30 minutes then it finally arrived the guy cutting our wire looked like he didn't know what he was doing and almost cut his hand off!!!
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July 2023 by Calvary D.
I went in to see about updating my kitchen. I asked a woman sitting down at the design desk who I could ask about updating my kitchen. She looked at me like I was an idiot and said, snarkily that would be me. After looking around and seeing the store was empty. I asked if we could do that now. She asked did I have my own measurements and I said yes. She said well let's set you an appointment. I asked why we can' t do it now she looked at me and said " I said appointment" I said see ya. In my opinion the woman is rude, condescending and not interested in doing her job. I WILL not let Lowe's help me with my kitchen project or any other project from now on.
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May 2023 by Tim Guerrero
Excellent Service!!! ?
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May 2023 by Rafael C.
Went this morning to get 25 bags of 60 lbs. concrete mix, cashier named "Lucy" at pro's check out area very rude, they wouldn't even help me load into my truck. There were two Lowe's employees just watching me load while the were just standing right in front of me. Don't recommended, just go to home Depot next time.
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May 2023 by Mia K.
I placed an order online to be picked up at Moreno Valley store. My order got cancelled online several times without a reason or notice. One of the employee, Chloe, helped me early in the morning over the phone to figure out what the problem was and reserved the last one for me. My contractor was able to pick up the order smoothly despite the difficulty I encountered online. I really appreciated her effort and beyond. She really made my day.
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May 2023 by MeLeah R.
I went to home depo and took 30 mins for someone to approach me and when they did they were not knowledgeable about the product I was asking. So I left and went to Lowe's on Day St., Moreno Valley. As soon as I walked in I was greeted with a "Hello, how can we help you?" Then from there I was introduce to Bonnie who had wonderful customer service. She was knowledgeable about products and she even help me select other products. We got a great deal and I did not feel pressured. Great job Bonnie!