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November 2023 by Diane Rado
I was very impressed with the setup in the store, the amount of flooring to choose from, the availability of samples either direct from the store or by order, which arrived quickly, and especially impressed with the knowledge of the entire staff and the friendly atmosphere. Made me feel good to be there shopping for my new flooring. We got the purchase done and had fun doing it. I shall highly recommend LL Flooring to family and friends.
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June 2023 by Marleen Graham
The Staff (Monica & Darrel) at your Moreno Valley location are very knowledgeable and friendly. They took their time with my husband and I explaining all what they offer with our anticipated order and the reasons why. They did not rush us to make a decision either. So we went home and talked it over and returned the next day to place our official order. What a pleasant experience we had with this location. When we were quoted a price, it came a lot lower than what I anticipated. Your Moreno Valley location is worthy of the 5 star rating we have given them. Thank you! Thank You! Marleen & Charles Graham
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June 2023 by Avsar Aras
Sales people are nice.However the laminate planks we got here for the entire house is pure junk. I was in between buying from here vs HD or Lowe's and wrong on my decision.
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May 2023 by Bill F.
We had a wonderful experience at LL Flooring-Moreno Valley from start to finish. The staff; Monica, Daryl, and Spencer were so helpful at all phases of the process. Whenever any issue or question came up the response was always timely and ended with a great resolution.
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May 2023 by Jon Valdez
I stopped in this location just to browse and ended up making a purchase. Monica and Spencer greeted me as I walked in and were both really nice. Monica ended up helping me out with everything that I needed and more. She knew everything and was very knowledgeable and I must say I was very happy with her taste. I’d highly recommend this location to everyone.
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April 2023 by Abe P
Came in to look at waterproof vinyl flooring. I can't remember the employees name, maybe Darrell and Monica?, but they gave me all the info I needed. His product knowledge was on point they both made the process very easy. Next day I picked up my stuff. Easiest purchase ever. Awesome Service! Will go back again! Keep up the Good Work! ?
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March 2023 by Scott R.
We've been putting off getting our carpets replaced with luxury vinyl. The idea of having to basically empty each room seemed insurmountable. However, Daryl, Monica and Spencer made this process so easy! They accommodated us in finding the right flooring and hooked us up with Top Notch Flooring Specialists... That's the company name and they live up to it! topnotchflooringspeciali… Now that the install is complete, we wish we had done it long ago.
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March 2023 by Sean Paul Campanella
I had a Minor issue with the material....they took care of me no questions asked plus a little extra.
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February 2023 by Mary Opp
It was a great experience. They were quick, and very helpful.
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January 2023 by Tim Bond
Easy in, easy out! Reps at the store answered any questions that I had. Wish I had a closer store(70 miles away).
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November 2022 by Samantha Venegas
Darryl was the salesman I worked With for my purchase and he was awesome. I went to the store 3 days in a row to look at options and ask questions. On the 3rd day I made my purchase. He made the whole experience very smooth and easy. Thank you.
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November 2022 by Paul Cozens
Went to store looking for laundry room/kitchen flooring. Associate recommended samples in a certain area of the store and said to find a laminate that was at least 20mm thick. We found quite a few, at different price points, that fit the criteria. Naturally, the wife chose one of the most expensive styles. Oh well, what can you do? Took 19 boxes home, about half is installed, no issues.
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November 2022 by Samanthahope85
Darryl was the salesman I worked With for my purchase and he was awesome. I went to the store 3 days in a row to look at options and ask questions. On the 3rd day I made my purchase. He made the whole experience very smooth and easy. Thank you.
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November 2022 by Jenny B.
The team at LL Flooring in Moreno Valley are knowledgeable, professional, and go above and beyond in customer service. Spencer has a wicked memory for SKUs, and brilliantly tracked down the inventory I needed, so I was able to pick up boxes of each flooring I was considering within hours. Monica and Darryl patiently worked on my order with me--giving me a good price. And when I had to change out the flooring for a different kind because my installer pointed out the solid hardwood I picked was going to be problematic over my concrete subfloor, they were gracious and made returns and placing a new order easy. They also worked with me to hold my order at the store until I needed it, after subfloor was prepped and with enough time to acclimate. One phone call and they arranged to have it delivered on the precise day and time. I seriously love these guys--Monica, Darryl, and Spencer make shopping for flooring fun. They have your back and will make it right. I miss having a reason to go into the store and hang out with them!
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October 2022 by Chang Chia-En
This is the best place to shop and buy our engineered wood floor! Both Darrell and Monica are very professional and willing to help. I also brought a friend of mine there and both of us asked Monica a lot of naive questions. She very patiently answered all of our questions. Moreover, she never pushed us to buy more expensive stuff, but she asked some details about our house, etc, to give us great suggestion. They are also very friendly to our little family member, Banny. highly recommend!
