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October 2023 by Kandy M.
Called to see if they had a medication they said yes. I had my doctor send it to this pharmacy. They called me it was ready for pick up. When I was heading that way they called me that they couldn't give me the prescription because they didn't have no records of my previous medical history and that he was only giving that medication to certain people. Made me feel like my health didn't matter when he said I have the medicine in stock but only for certain people.
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January 2023 by Kendra R.
Everytime I go to pick up my scripts they are very nice and kind and very efficient..
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August 2022 by Shawn McLane
I've gone here for a good while now mainly to pick up my parents meds and I've never been to a better pharmacy in my honest opinion. They are always welcoming and unlike most other pharmacies, they actually look you in the eye and not treat you like a number on a screen. Never had a time where the prescriptions weren't in stock either. Just good people ?
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January 2021 by Alfredo A.
They like to hang up on you just a fair warning if you're trying to call. Says they don't have my perception when I called so I called my dr and they said they do have it so I get off work and come here before they close at 6pm only to see they are closed at 5:16 when I arrived. Not coming here anymore.
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May 2020 by Elena Mc coy
Medication that I've been on for over 20 years, they refused to refill for 2 days and never contacted the Doctor terrible attitude nasty pharmacy
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February 2020 by Brittany C.
This place has really gone down hill. Absolutely no attention to customer service. On numerous occasions I've called in prescriptions to be filled only to show up to the pharmacy and find no one has filled them and I end up having to wait anyway. The person on the phone will pretend to take your prescription and then say they will call when it's ready, however they ask for no patient information are you kidding me does she think I'm stupid?! This place was a lot better when their pharmacy tech Iris used to work there, now it seems like they have a new girl working the front everytime I come and run this place like they are severely understaffed. Once I arrived and was literally the only customer in the pharmacy standing in plain sight, 3 staff members at the counter and had to wait an unnecessary long time to even be greeted. My best advice, take your prescriptions elsewhere!
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February 2019 by Ana Wallace
I love this pharmacy! The Patels are very very kind people!! My family and I only use this pharmacy!
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January 2019 by Constance Frankland
I was one of the first customers here, back when only Mr. Patel worked there. He'd posted a sign that said, "Any prescription in under 10 minutes." The last time I was there they'd expanded into another area and he had eight people working -- and the prescriptions were STILL ready in less than 10 minutes. I don't know if they still do this, but if they were out of a drug, one of their people would drive and deliver it to the customer. I have never, EVER been to a pharmacy run so efficiently and with such kindness. I've moved out of state and would give a lot if any pharmacy I've used here would train with Mr. Patel and his staff.
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October 2018 by Christy H.
Unprofessional, sent wrong proscription and refused to refund 225$ charge that was never approved was supposed to order medication and never did.
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October 2018 by cherisse hall
HORRIBLE service. Didn't tell Dr. they didn't have the medication, this was an opiate medication. They mailed partial order. Didn't notify me, knowing that I can/did become worse off than I already was.I should have been contacted immediately. I left message regarding situation, expressed its urgency. Never received a call back. I had to call, only to be told they didn't have it, would get next day, mail should deliver within 2 or 3 days. Then 2 hrs later, They call me to say it's back logged, have no idea when getting. So did I have any ideas where I could get medication from. I was LIVID! Ive been getting medication there past 6 to 8 months regularly, you would think they'd have it. They knew they didn't have it when they took electronic prescription from Dr. It's all about the MONEY.. The Dr.wouldn't have left script there because of
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July 2017 by Helen Cotton
Excellent service
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May 2017 by Dawn Malachi
Short wait friendly pharmacy
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December 2016 by Christina Lopez
Employees are great! Norma is really sweet and treats her patients good. Thanks to all the ladies!
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August 2016 by juan lucero
Not a great experience they didnt want to fill my prescription because they said they authorization from my insurance so my insurance called them and rick refused to fill my prescription when my doctor put on the prescription please fill today but rick wants to fill it when he wants too.
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April 2016 by Diana R.
I been going for many years. They are fast in filling prescriptions. Unlike CVS and Walgreens. My mother finally stopped relying on CVS to fill her prescriptions they would take too long and their automated system would call the house saying that meds were ready and they were not. So annoying. Medical Plaza Pharmacy is the best and a person always picks up.
