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November 2023 by Richard Kun
Purchased GMC Denali in Nov 2022 w/ full mat, now its Nov 2023, but still did not get the mat, called several times always say will call back, but never get any answer, stay away from this seller.
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November 2023 by Chris Lopez
I want to really appreciate Carlos Gonzales and his team at GMC for working with my situation and making sure I was leaving with the best deal thank you guys for everything.
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October 2023 by Jc Arevalo
We have been looking all over for a Yukon Denali . We came to moss with Carlos Gonzalez internet manager . He was a great person and got us the vehicle we wanted with no hassle at all. Thank you Carlos again for all your great service and help you have us.
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October 2023 by Tony alvarado
We can’t say enough about Carlos Gonzales and Tom Nguyen. They were wonderful to work with. So kind and respectful. Took the time to explain everything and made sure all of our questions were answered. Make sure to ask for them!
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October 2023 by ANTHONY HERNANDEZ
Carlos Gonzalez did an awesome job in getting me and my family into a nice vehicle. When other dealerships denied us , he went the extra mile to get us approve. Thank you Carlos for helping us.
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October 2023 by Mike Rodriguez
Barely 1 star. Purchased CRV for wife with 2 keys. 1 key dosent match also center shift indicator light is out. Took day off work to return with vehicle per salesman Raj Singh promise to resolve these issues. Nothing was resolved, just excuses. I do not recommend purchasing from this location.
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September 2023 by T F.
Shout out to Aaron (Sales Manager) and Ritchie (Salesman) stand up guys who stand by their word. Aaron went above and beyond to make things right when he heard about an unfortunate event that occurred at the Chevrolet dealer. Ritchie. Was attentive and helpful. I recommend working with these guys if possible. 2017 Ford Focus SE sold!
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September 2023 by Pedro Pineda
Purchased a brand new 2023 GMC CANYON and has given me nothing but problems. The incompetence of the service department is undescribable. The lack of communication from there service supervisor, Pedro Perez, is preposterous. If you are looking to purchase a GMC, I recommend going to another dealer because you will be very disappointed. This is the thrid time I have to jump start my Brand New Truck!!!
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August 2023 by Betty Dukart
Was very happy with the service. My vehicle was done within the time frame
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August 2023 by Pricilla R.
Took the truck in on numerous occasions for a transmitting problem, service says they cannot find anything wrong with it. This dealership has declined significantly! No loaner vehicles, no car wash when returning the vehicle, and return the vehicle with low gas. Management hasn't been much help pretty sleazy the way they work. I wouldn't recommend this dealership. Not just that when you want to call you almost never get an answer. 4 year old truck and so many defects. Also if you have warranty you have to give a 220$ PER CONCERN deposit that is going to cover part of whatever they find in the diagnostics if the insurance doesn't want to cover it.
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July 2023 by Barbie D.
BAD REVIEW bad parts got a quote made an appointment went there was also quoted a price went to sign the paperwork and had a different amount on it never ever buying another vehicle from moss brothers me and my family has button for vehicles and has major issues. Everyone I've talked to says Moss Brothers is became a lemon company.
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July 2023 by Leticia Sanchez
Carlos and Manny were so helpful. They answered all the questions we had. We appreciate your help. Staff is so friendly.
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June 2023 by Efrain Reyes Cal Boiler
Great team, they have. The put tno pressure on just pursing a sell. They are willing to work and accommodate some of your need and give you a wide variety of options. I would recommended.
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June 2023 by Honest R.
STAY AWAY FROM HERE!!! NEVER PURCHASE ANYTHING FROM HERE AVOID THIS PLACE !!! The service department is awful. They say nothing was wrong with my vehicle but it's actually a lemon . Go somewhere else when making a purchase. DONT BUY FROM HERE!!! Dont go for service here! They lie and say things are wrong to make you pay but when it's time for you to get compensation they once again lie & say nothing is wrong! Actually they dont even care about this review. The manager Dave pretends to be concerned & sounds nice and tells you he's gonna help but they don't do anything. I was told I had a problem with my transmission from 2 other dealers , Diamond in San Bernardino & Paradise in Temecula but because moss said no from the beginning when i brought the truck in and still insist there's not a problem with the truck and even I know there's a problem and I'm not a mechanic also Paradise & Diamond both said there's a problem but All because of moss bros I can't get the lemon law! I spoke to the mechanic Billy several times and all he other employees left from there.This PLACE SUCKS STAY AWAY FROM HERE THEY LIE . I'll be buying 3 more trucks for work but NOT FROM HERE! I WONT BUY ANYTHING FROM HERE THEY ARE CON MEN LIARS NO GOOD!!! STAY AWAY AVOUD THIS PLACE LIKE A PLAGUE STAY AWAY
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June 2023 by Colin F.
The sales staff at this location promise if you give them a positive gmc survey that they will fill top off you tank with gas. Well buyer beware as they don't tell you if you don't come back shortly after submitting the survey they WILL NOT fill your tank. Seems like this would be an important note to share with your customer. So basically they are bribing you to get a good GMC survey.
