OneMain Financial

Hours: OneMain Financial has received mixed reviews from customers. Many are generally satisfied with the services, having held loans for over a year without major issues. The loan process is described as fast and easy, particularly for those who have struggled with other lenders. One customer highlighted the exceptional service provided by Annica at the Temecula branch, praising her kindness and understanding throughout the often challenging loan process. However, there are concerns about customer service at certain branches. A specific employee, Ruth, has been noted for her rudeness and unhelpfulness during phone interactions. Additionally, some customers have expressed frustration over the difficulty in reaching the business by phone, mentioning that calls are often unanswered and that it is necessary to contact a different branch for assistance. Overall, while OneMain Financial has its strengths, there are areas that need improvement, particularly in customer service.

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1. Moreno Valley, California