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January 2024 by Samuel Cannon
Took my son's car to the shop, they charge 850.00 for a alternator,and lied about headlights which they said drain battery,I guess they forgot they put them in,then they said the phone cord with 3 different ends draining battery than the lil inside lights drain,oh they also said the radio which next door to there shop put it in,I said before I got there I will go next door sound shop and have them fix it,so anyway when I got there,they said they fix it,i said why,they looked dumb founded, everything didn't make sense, come on now 850 dollars.i take all ours cars to them,no more,I'm done.
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January 2024 by Eric Muro
Nathan is not an honest person he will make up prices and add number to the invoice. Be careful. If I had the option to add no stars I would that's how bad my experience was..
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November 2023 by Phil B.
Very Good work good pricesFriendly environment and peopleNathan is a * Man of God* !!!
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October 2023 by Naomi Rivers
I’m very impressed with the professionalism of this repair shop. This was a second diagnostic I had done on my car and he was honest and explained in detail what my car needed repaired and did not repaired. Our family brings all our cars to his shop and have never been disappointed. The prices are more than fair and the work is exceptional. I’m very happy with the finished results. Don’t hesitate to bring your car here. You won’t be disappointed.
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October 2023 by Ray Collins
Mr Nate and his team is fair and honest they have repaired my water pump and thermostat at the lowest cost that I could find, and they service was quick I was back on the road the next day and I can say that they are great sincerely Ray C
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September 2023 by Nesha H
You have to get your car repaired with these guys. They always have me in and out. I mean I had major work that others told me 3-4 weeks . They had it done in 3-4 days. Nathan has the best sense of humor. I haven’t had any problems with any vehicles I have taken them. If you want quality work with a great price. Come here!
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September 2023 by Shannon Day
Great customer service and experience. Great pricing. They explain the work done and why not just that you need it. Thank you! Owner is so nice!!!
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September 2023 by Linda B.
Our 2011 Chevy Tahoe needed a valve job and through a friend's recommendation we went to Payless. As the valve job was done several other issues came up. The owner Nathan and his crew perservered and got our Tahoe running just like the day we first got it. This is a GREAT auto repair shop and they will do you right. We highly recommend them . GREAT valve and Service.
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August 2023 by Alicia B.
They repaired my a/c as promised. I had taken my car to Amigos Brothers in Perris they ripped me off for $300 and I had to go forever without a/c. Because I was out of money from paying them!
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July 2023 by Elias Moreno
DO NOT TRUST THIS LOCATION. The owner told me my car needed a new transmission and a complete replacement of the suspension i.e. control arms, sway bars, tie rods etc. A total of over $3500. I got a second a opinion and it was only a rear wheel bearing. This man is a liar, a deceiver. Don't be fooled by the religious symbols in the office he lied to get more money off of me. then offered to buy my car for $1000 to flip it for more money.Service: Vehicle Inspection
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June 2023 by Floyd Wafer
This guy Nathan the owner is a ripoff he’s not a honest person and he’ll mess your car up and say it your fault. We have been customer of his and he doesn’t do the work he’s the owner but his workers do bad work. When you try to address the problem with Nathan he get fired up use profanity and he’s disrespectful all the auto part stores in the area will tell you the same thing about this guy and this shop and will let you know his workers f…. Up the customers vehicles. If you’re looking for a repair shop in Moreno Valley do not take your car their
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June 2023 by Ahmahnee's Rain
My experience here was great and I definitely recommend them to anyone who needs their car serviced.
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June 2023 by Genaro B.
Really bad customer service, including the receptionist, mechanic (Nacho) and their boss Nathan. I took my SUV on Monday 6/19 to just get an oil change and front brake pads changed, I didn't get a call all day, when I called them they said my SUV wouldn't start due to bad fuse, I told them how if my SUV is in good running condition (Yukon Denali 2021) the mechanic repeatedly kept saying " I don't know? speak to my boss, I don't know speak to my boss " at this point, I said to him, do you have your boss phone number? he responded by saying "No" so I say to myself how does a mechanic not have his boss phone number? questionable right? the following day I called and the receptionist told me the wait to speak to Nathan (the boss) was 15min, (ridiculous) after speaking to Nathan, with frustration he said " I know it doesn't make sense because you only wanted an oil change and brake pads change but your SUV wouldn't start when trying to start it, he said after inspection we found out that the fuse was burnt out this is because you have a bad starter as well, at this point I was like "WHAT! really!" he said he would have it ready by next day if i wanted it fixed, so at this point I was like get done! and he said it will be done/complete by next day past 12pm. I called the shop the following day at 4pm still giving him time to ensure all is good, I called to check on my SUV and the mechanic (Nacho) said we are having the technician still looking into it. Once again I was like WHAT!!! is going on ?? I told him I tough you guys knew the root cause? and he kept saying "the technician is looking into it, I don't know" to end this, the associates are not professional, and don't notify when something else is wrong, so they say, tomorrow will be the 3rd day they kept my SUV and not Nason "the Boss" has reached out to me, FIRST AND LAST TIME, I GO TO THAT SHOP. they lost this customer for ever! highly DO NOT RECOMMEND YOU GO THERE. **UPDATE** today I arrived at the shop at 8:30am to see what is really going on with my SUV, once I asked for the owner Nathan or mechanic (Nacho) after speaking with Nacho, he stated he doesn't know what is wrong and why it doesn't turn on anymore, he said we change the fuse, battery and starter in which I had no issues when i took it to just get an oil change and front brake pads done. I told them I wont be leaving until you guys put back everything together because i was taking it to the GMC dealership to get it fixed, as I was sitting down waiting for 4hrs a lady walked in saying she was just here a month ago for an oil change on her BMW and now she is getting engine lights on and oil leaking from her vehicle. DO NOT GO TO THIS SHOP, BAD EXPERIENCE.
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April 2023 by haytham issa
to all of our great customer , we would like to thank you for all your comment and we would like to explain to the last comment from lydia cortez and grissi g ,we never charge diagnostic for customer and didnt explain the problem all our customer will be showed what the problem and if they denied repair then we will charge , if you have any problem please fee free to contact us and we will be happy to help .my grissi g , it show clearly in your recipt that we will not warranty customer parts and you came and i show you that its the parts you bring and i offer you to do another labor for free for you to keep you happy customer and you left with smile and you thank me for that , please be honest with your self befor you start telling people wrong story
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April 2023 by kenneth willliams
These guys are the best, they replaced my engine Within 7 to 9 days. They found a great used engine with very low miles and when I picked it up and drove it it drove like a brand new car. I am very pleased with Payless auto repair services that they have provided for my vehicle and now I feel safe once again.Service: Engine repair
