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February 2024 by Dayvion A.
So let's just start off with how much of a scam this company is. They've been sued by riverside county for terrible practice that targeted minorities so don't expect much from this company at all to be quite clear. They also will lie on the time they tow your vehicle so It can accrue an extra charge. If your vehicle gets towed at 11:59pm on a Friday, you're still paying for the full price of Friday as if your vehicle was there all day. They are rude over the phone, rude in person and overall terrible quality of professionalism, work ethic, and shady practices to make an extra dollar.
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February 2024 by Ray Williams
Very unprofessional, driving through my Apt 5:30am on wrong side of driving lane almost hit my car. Smh who's training these drivers to be around hundreds of cars, kids and elderly. We're not criminals!!!
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February 2024 by Curly_head Finaaa
If I could give them -5 stars I would because they are scammers & over charge you to get your car released google says they’re open 24 hours but when you call they say their office isnt open & except you to pay & tell you to sit up an appointment to get your car back then charge you more for there convenience especially if your car was just towed 10 mins ago it’s $500 which is a scam I’m going to report them to the business bureau.
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January 2024 by Felix Leon
Excellent service! Towing professionals at their best!!
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December 2023 by Wendy Nava
It is really hard finding people who are dedicated to their jobs. At times you're never able to find people who lend you a helping hand. That's why I wanna thank KATSUO, he is such an amazing human being. Thank you for helping me change my tire.
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December 2023 by Wendy N.
Honestly I recommend Pepe's towing 100% great service and specially I want to thank KATSUO aka Josh for helping me change my tire I am beyond thankful he's such an amazing guy.
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November 2023 by April Gonzalez
If i could give them -5 stars i would! They suck at communication and never show up when needed! they literally service my apartment complex, signs are posted saying contact pepes towing for tow, and then they say oh we cant tow from there like what?? it makes no sense. just a horrible business over all! highly do not recommend unless you want bad service guarantee.
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November 2023 by Katrina Zomaya
I dont usually put reviews but after this experience, its needs one. My BIL got into a accident and they charged $350 to tow a vehicle out the way for not even 20 minutes and they charge by the hour. After they towed it to the yard they charged another $70 to take it out from the impound when he told them to take it to beaumont, then proceeded to try to charge $700 for the tow to beaumont. I work at a company thats minimum is $175/h and even we adjust the time it takes to get a job done, if it was done in a half hour, charged by half hour. Not $350/h and try to charge double when asked in the first place. They were rude to not only him and took advantage but rude to me as well.
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November 2023 by Andrea A.
Jose the manager doesn't qualify to be a manager. Has absolutely no management skills. Why is he even a manager there? His work ethic is poor. Quality of customer service is a joke. I felt like I was arguing with a 5 year old. Jose I can refer you to some classes , give me a call. This place is THE WORST business being ran.
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November 2023 by Katrina Z.
I dont usually put reviews but after this experience, its needs one. My BIL got into a accident and they charged $350 to tow a vehicle out the way for not even 20 minutes and they charge by the hour. After they towed it to the yard they charged another $70 to take it out from the impound when he told them to take it to beaumont, then proceeded to try to charge $700 for the tow to beaumont. I work at a company thats minimum is $175/h and even we adjust the time it takes to get a job done, if it was done in a half hour, charged by half hour. Not $350/h and try to charge double when asked in the first place. They were rude to not only him and took advantage but rude to me as well.
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October 2023 by mel
24 hr to tow but not for pick up baby you will be scammed into paying all types of charges
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September 2023 by Tony Chavez
Refuse to put the car on driveway, how do I drive a none running vehicle on driveway? That’s the reason I call a tow truck to tow it straight to driveway.
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August 2023 by Excardon
Predatory scum. Went to go to the bathroom upstairs with my car parked in front of the garage and they swooped it. Literal theft. Will be contacting proper authorities.
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July 2023 by shani
Horrible employees that are not knowledgeable nor helpful. You can tell they don't care about people and do shady business. Called in the morning to get information to get my car that was inappropriately towed to one of their locations. Guy that I spoke with never told me that the location my car was stored at closed at 5pm even thought their website states 24hrs. Purposely holding information to charge for additional storage fees. Dispatch was no help at all and did not care to try to help or come up with a solution. Don't use their services and boycott this business
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July 2023 by Martha Pelayo
Worst towing company, BEWARE stay away if you don’t want your money stolen in every sense
