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March 2024 by Gena Lipscomb
Zero blowdryers. The owner may not think this is a big deal but to the thousands of nomads and RV owners who travel and buy a black membership JUST for the showers this is a HUGE deal. Just so you know, every other club provides blowdryers to their guests.
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November 2023 by Vinay Gupta
The place has gone from bad to worse. They are so-called innovating. In the process, half of the place is closed out, bathrooms are closed down, machines are taken down. But what they did now is inexcusable - they took out water fountain. I hope somebody passes out and sues them. How is it even legal?
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October 2023 by Teresa Rios
Justed joined and it been great so far treadmills are always available, and the machine to, so I am enjoying it in the mornings hours.
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September 2023 by Harry Karna
It's a nice clean gym with all the machines in working order. Parking is easy to find and it's a nice shopping center.People are nice and friendlyAnd for the membership price you can't get anything better ????
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August 2023 by Patrick Alvarez
Just opened my black card here today. Honestly this place is trash. Sketchy people walking around who didn’t appear to be members. I’m glad this isn’t gonna be my usual spot. Also the staff seems uncaring and oblivious to anyone who isn’t supposed to be in here. Looking at the other reviews, yea this place is no good. And whatever or whoever is replying to all of these reviews is equally as incompetent and uncaring as the staff here. Fix the showers and watch the front entrance. Anyone can just walk right in and help themselves smh
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August 2023 by JIZZ
So i got my keys STOLEN in this ghetto gym and the poor workers couldn’t even check the cameras because only the manager has access…..but the manager won’t come in so I HAD TO SLEEP IN MY FRIENDS CAR NEXT TO MINE ALL NIGHT SO IT DIDN'T GET ROBBED OR STOLEN. Thanks planet fitness’s management in moreno valley, YOU SUCK!!!!!!!!!!! CHANGE YOUR POLICIES!!!!!!!!!! BIG thank you to the employee named George, your customer service is amazing and you’re a great and kind person. (that one star is for you george!!) I appreciate him trying his best to help me. I will NEVER come back here again!
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August 2023 by The Chosen
Other than garden grove Moreno Valley is the most dirtiest planet fitness i've ever had to experienced!!! And not to mention the bathrooms ...they're an absolute mess (joke)I'm sorry I ever visited!!!
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August 2023 by Rigoberto Hernandez
First time going to the GYM it's a lil small but it’s got plenty of machines to have a good workout
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June 2023 by T'Yana Randall
I have canceled my membership and my husband recently canceled his membership. The membership was never canceled and we were still getting charged and someone was fraudulently using his identity to check in under his name after he canceled his membership. This is fraud and someone that works at this location has probably done this to others not just us. No one has been available to help. Called several times and either the line has been busy or a manger is not there! Protect yourself, identity and money by staying away from this location!!!!!
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June 2023 by Jerry Pacheco
I only come here because it is the closest gym to my house other than fitness19 (which was constantly packed but kept up much better than this place) the toilet paper is constantly out of stock and the toilet paper dispenser for one of the 2 stalls is MISSING so the roll is just on the rail, all the hooks to the machines are missing so you have to take one from another machine to be able to lift (this is inexcusable for a gym. there should be spare parts available in the maintenance room and replaced promptly. then zip tie the small end of the hook to prevent theft). all of the barbells and dumbells need the outer cap removed and tightened with the Allen key because they are all loose and about to fall off (this is a safety hazard). and this is not just during busy hours. I come early in the morning on the weekends and afternoon on the weekdays. weights are always all over the floor. there needs to be staff doing hourly walk around putting weights away and restocking consumables on the floor, bathrooms, and locker rooms. I'm a black card member and almost just wanna bite the bullet and switch over to crunch or 24. this gym does the bare minimum of upkeep and does not care about the experience of their members.
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June 2023 by Scott Ducoing
Cold water in the shower rooms.Work out equipment thats commonly pushed away from the heavy lifting area to allow women to have privacy is over by the heavy lifting area. Paper towels are always out.
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June 2023 by Lee B.
The gym and staff are great, nice and clean, & the deluxe membership Black card, is a nice deal to bring other people. My only gripe is a lack of a free bar & plate bench press, only smith machines, need more leg press machines & no sauna other than that, it's a pretty great beginner/ intermediate gym
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June 2023 by Tylor Burns
The attitude of the front end staff was disappointing and non attentive. I went to use the hydro bed to relax and the machine wasn't working correctly the water pressure only stayed at the knee and didn't move from that position. I went to the counter to use another hydro bed and they instead placed me on the massage chair and gave me 10 min. I completed the time on the chair and when I returned to the counter again for another 10 min I had to try to get someones attention 3 times before they snootily responded to give me the coins. After that I just vacated the premise because I didn't want to get the same treatment. It's 9 am in the morning usually people are a lot nicer at this time of the day but I don't feel motivated to return here.
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June 2023 by Scott R.
I love this club. The staff are always helpful and insure a clean and safe place to workout. Krystal, specifically, is always willing to answer questions and concerns. If the bathroom/lockers need attention, some is on it immediately. Great to be a member of a club that has locations all over the country too!
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May 2023 by Alex P.
Not a great look when your completely out of paper towels not just for the restrooms but also on the gym floor. Very unsanitary. Doesn't help at all when I go to the front desk and ask to buy a Handel towel and the associate doesn't know what I'm asking for then states they don't sell any. He only started looking once I said I bought both a white and a purple hand towel on multiple occasions. Then tried to offer me a dirty rag he got from the back and said I had to bring it back when I was done. Not an amazing sight.