Moreno Valley Mall is a mixed experience for visitors. The mall boasts a convenient location, ample parking, and decent technology. However, it appears to be in need of a comprehensive revamp. Many reviewers have noted the mall's neglected appearance, with dirty sidewalks, unkempt landscaping, and a lack of popular stores. Despite these issues, the mall does have a Macy's and a few other small stores that draw some visitors, especially those looking for good deals.
The food court is praised for its friendly staff, and the Round 1 entertainment center is a popular draw for families. Bath & Body Works is highlighted for its exceptional customer service, with the staff member Wendy praised for her customer-focused approach. The library and Crunch fitness center are also mentioned as positive aspects of the mall.
While the mall may have a "ghetto vibe" at times, it continues to attract loyal visitors, particularly those familiar with the area. With a focus on cleanliness, customer service, and attracting more popular stores, the Moreno Valley Mall could benefit from a revitalization to enhance the overall shopping experience.
I've actually been back to the mall recently n noticed it's been looking a lot cleaner. Whoever they have cleaning it up is doing a phenomenal job!
November 2026
New cleaning crew doing a great job. I own businesses here and I notice the difference. Way better than before
November 2026
Moreno Valley Mall is a great place to shop! The mall is clean, well-maintained, and has a welcoming atmosphere. I appreciate the effort put into keeping the stores and common areas nice and tidy.
