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February 2024 by elizabeth jaracuaro
Sad they closed down miss my pharmacy and employees so kind
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February 2024 by Kathy Williams
I like this Rite Aid because the Employees goes Above and Beyond for their customers.
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February 2024 by Pamela Marie
Pharmacists and pharmacy staff at THIS rite-aid are truly excellent! As a patient who’s had bad experiences w/my past pharmacy ( b4 moving ) due to not being able to fill my monthly RX.I experience monthly anxiety when time to refill . However, Thank you to pharmacy , staff & pharmacists here at rite aid for being helpful & explaining everything when necessary. I truly appreciate u all & hope that soon you’ll be our family’s permanent pharmacy.
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January 2024 by Aaron Williams
Associate working in pharmacy told me that I had to wait in line behind another customer when she could’ve just handed me two Flowflex Covid Kits. Her manager or coworker whoever it was had to convince her to just hand it to me instead of having me wait in line.
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January 2024 by Iris Boonleuth
Purchased a Visa Gift card from the store and when I opened it I got a fraudulent card. My 3rd set of 4 digit card numbers was completely scratched off, so when I tried to call the card service number I couldn’t reach a user since I couldn’t type in my full card number. And when I went to call the store number they kept sending me back to the pharmacy line, waste of time and wasted 55$ on the card.
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December 2023 by Steve Az.
I'm just not getting it. Why do you ruin your store's reputation by hiring a reckless employee who simply doesn't want to work?When I got at the store at 9:15pm, the person who was directly next to the thrifty ice cream place (Seneca) said her name was Maria when I asked for her name!!... anyway,, when I asked for ice cream, she said we are closed for ice cream!!!She probably didn't want to serve me because she was mopping the floor. When I asked her where they keep tea and coffee, she responded she had no idea as she never been behind registers seruously!!!She had a terrible attitude, and when I asked her why she is being like that, she decided to serve ice cream!This is my first and last visit to Rite Aid Ironwood.What a shame!!Going back to my review 3 weeks later, nobody from Carl's Jr ever responded!What a shame!!!!
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December 2023 by Betzabe B.
They always have my prescription without the long wait. I lost my eyedrops and the pharmacy returned it to me!
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November 2023 by cheryl
This location has the worst customer service. There's always long lines. There's no one to help you in the liquor department All the liquor is locked up and you ask for service and no one ever comes. I think I'll go to CVS from now on.This location definitely should be one of those that will close due to the bankruptcy.
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October 2023 by Deron Walker
The pharmacy was fine. However, when shopping in the store, the cashier was rude when she did not honor the COQ10 discount. I let her know that it was in the area where literally everything seemed labeled 2-1. She became rude and argumentative when I pointed out that the labeling needed to be clearer if they were not going to honor the posted discounts.
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October 2023 by Deron W.
The advertising of what qualifies for discount on the rewards plan needs to be more clearly advertised. They put stickers all over the place making it look like the products in that area are all 2 for 1 deals. Then when you get to the register not only the cashier refuses to honor it, but gets rude and acts like it is your fault and you own the problem fir their lack of clear postings. They need better training in customer service and clearer price displays.
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September 2023 by soso soso
I visited this rite aid this week , I was assisted by Valerie (pick up) and she was very rude and had a bad attitude.Also ,when I walked in to the line she failed to greet me or acknowledge me.
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August 2023 by Herman M.
Every place starts with 3 stars. Customer Service: -3 stars Customer service is one of those subjective qualities that vary from person to person. But I think everyone can agree that if you don't even answer the phone during business hours, you don't really give a shit about your customers. Not only are they rude in person, they're rude remotely as well. Conclusion: Fuck this place! There are a lot of pharmacy choices in MoVal. Granted, most of them are just as bad but that doesn't give Rite-Aid a pass. I'll hold out and keep looking for something better.
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July 2023 by Inah Green
Have not updated their weekend hours for the pharmacy. I had a late class in Riverside and arrived at 8:50pm,they were closed since 6pm.
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July 2023 by Jon Erving
Not sure if it's a lack of staff or lack of staff awareness but they don't help anyone here . They will just make you wait and never come.
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June 2023 by Reina Valle
Always find what I need and liked the holiday and priced down items.