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March 2024 by 86 Yota
Very nice location and conveniently located, great customer service, received all the information I needed for a unit big Thankyou to Marysol for her professionalism.
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March 2024 by Jocelyne
Recently I just purchased a unit here, and when I walked in that office I felt so welcomed, it was quick and easy to get a unit. Marysol was VERY helpful and respectful, she explained everything throughly and got me a unit that I really wanted. Highly recommend and would recommend to family and friend!
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November 2023 by Karen James
Office closed during regular business hours.
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July 2023 by Roger M.
I have been an easy loyal customer of Securcare and now pay double what I started paying, and I assure you my income has not gone up by double. I'm even paying more than your highest in-store price and $100 more than the price listed online per month. That is over $1000 a year more than new customers. My motivation to start with you was because you had decent rates. How does this happen? Every 3 to 6 months there is a rather violent increase in rates. Is there no benefit to loyalty to your company? I am happy to amend my review if anybody wants to make this right.
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April 2023 by Sandra R.
Great place! Clean. In all the time I have been there I have never seen one bug not even a spider! And Management's always been so nice easy to talk to. I'm going to hate to move out when I move.
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April 2023 by Maria Mendez Torres
Great customer service, very professional, friendly, quick, I was in and out in no time. Everything was explained in detail. Love the price, the facility was clean. Marysol, the onsite manager was beyond helpful, friendly, efficient, gave clear and complete information. She was professional and very engaged with the other individuals coming and going. I could tell that she really looked out for the property and the renters. I could not recommend this facility more highly.
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April 2023 by Alonso Garcia
Great customer service from that lady Marysol. She was a great help at finding my perfect storage for my Golf equipment! If they don’t give her a raise soon they’re not appreciative nor investing in their amazing employees! 10/10 would recommend this location!!
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April 2023 by Debbie Raincross
I went to get a storage unit and they were just about to close. The lady on duty named Maria stayed and helped me get the storage rental I was looking for. She went beyond the call of duty to be sure I was a satisfied customer. I want to give Maria a shout out for her professionalism and helpfulness. Thank you Maria!!
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March 2023 by Merly G.
My stay at Secure care was terrible, I would never have thought that renting a space in this place whose name is secure care would be so inefficient, contrary to what its name indicates, I was robbed, my lock was broken and another was placed in its place after Having removed half of my belongings and leaving what practically did not matter to them, they stole things of monetary value and others whose sentimental value to me is priceless. I can't understand how in a business where people keep their belongings trusting in their efficiency they don't have security cameras that can give evidence of who steals our belongings? I for one have nothing good to say about this place. I hope that this bad experience I had does not happen to other clients, I will be the spokesperson for your mistake and I will NEVER request your services again. I hope I receive the amount of the value of everything that was stolen from me, and thanks for nothing!
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February 2023 by Alice S
I did the process over the phone. Everything was so fast then in less than 5 mins I had everything done.Location is convenient. Very clean. Quiet, excellent price. I am happy with my purchase.Thank you Conrad.
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January 2023 by Jackie R.
This is the only substance FaceTime recommend I've had to use them two times in the last 20 years. They've always been very helpful very patient amazing customer service. The only thing I would say is if you have to rent from them get the unit on the outside because the last six months they've had it a few people hit the storage unit on the inside my sister-in-law being one they hit her unit three times.
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January 2023 by Denise Macon
I’ve had the pleasure of being a customer of Secure Self Storge over the 21 years. I’ve lived in Moreno Valley California. This is the only place that I would feel safe for my belongs to be. They’ve been amazing since the very first manager all the way down to their current new manager thank you for all your help, your consideration and your kindness and your amazing customer service.
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September 2022 by Josie Gonzales
The only thing I wasn't happy about was I bought a new lock n ur office manager would not take it back. It wasn't even opened.
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July 2022 by Adrian Garcia
Marysol is so patient and so polite when I first applied for a storage. For my first time renting a storage it was a success due to her amazing customer service!!
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May 2022 by Anthony
Our unit got broken into along with a few other units and no one is doing anything about it. Cameras dont work and if they do they are not at good angles to see anything. I have not heard anything about our unit or if they are doing anything about it. I call but get no good answers . i just get told they havent seen or heard anything . to me its sounding like an inside job Think twice b4 u get a unit here . if this gets handled ill give a better review depending on how the situation gets handled.
