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August 2023 by James Berwanger
Excellent job by Brittany. I will highly recommend StorQuest!
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August 2023 by Aaron Stewart
The best RV storage personnel I have ever dealt with. Very responsive and they make everything really easy. Special thanks to Brittany!
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July 2023 by Verenice J.
We stored our travel trailer here for about two years and had a suspicious break in occur causing $3,000 worth of damage to our trailer. Three trailers next to us were also broken into the same weekend. We thought this was a rare one off occurrence, however we found out that this had happened to others on a Moreno Valley community board post. We took our trailer out of storage and just wanted to give everyone a heads up. DO NOT STORE YOUR ITEMS HERE!
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May 2023 by Travis B.
TRAILER STOLEN! Do not park a nice trailer there! My 24' enclosed race trailer was stolen in Mid March there. The security gates work interminently plus you can just follow somebody in or out. The "security cameras" are a "new system" that even the Manager does not have access to I was told.... The place has really gone downhill in the 2+years that I parked there. Now it is more of a truck stop/ junk yard, See for yourself if you don't believe me..... Amazon big rig trucks constantly coming in and out. I never leave reviews but saw another trailer this week stolen from Storage quest off redlands on the moreno valley community thread. Park your trailer somewhere else or make sure your Insurance Limit of liability is current market value.
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May 2023 by Stephanie H.
We decided on February 4, 2023 to store our trailer at this facility temporarily while our backyard was being remodeled. We loved the fact that you had to have a code for the pin pad to get in and to get out, there was video surveillance and that someone lived on the property 24/7. However, today May 22, 2023 we received a call from Brittany telling us that there was tampering to the gate over the weekend and that she had to file a police report this morning. It took her 20 minutes to finally tell us that our trailer had been stolen. She was so unsympathetic and really didn't seem to care. Over the phone she told us that the video footage would need to be requested and that she had NOT requested the footage (mind you its 4:19pm when we spoke on the phone), however she did run a pin pad report and she knew that we were there on Friday, May 19, 2023. When we got to the facility she then said that there was camera work being done over the weekend and she wasn't sure if the "workers" were there over the weekend but these workers also have a pin code to get in and out of the gates. Doesn't this sound fishy???? Well there's more. So obviously the police were called but Brittany let us know that she would not be staying until the police got there because "they" don't pay her overtime. By the way 2 other trailers were stolen as well. When asked "Doesn't someone live here 24/7" she defensively responded YES but I wasn't here yesterday." Wait a minute how do you know the trailer was stolen yesterday?? This sounds like an inside job. Whether we are able to recover the trailer or not I would not recommend this place based on the customer service provided by Brittany. We literally have only had our trailer here for 3 months and poof its gone! If this place was professional they would have already run the reports to find out who was there over the weekend and they would have already requested the video footage from the weekend so that they could pin point when the trailer was taken and perhaps by who and they could provide this to the police. But Brittany was not anxious to help us whatsoever. Think twice before storing your TOYS here!If I could give this place no stars I would have but in order to post my review I had to give a minimum of 1 star.
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April 2023 by Family 315
This place sucks! EVERY time we come here during different business hrs, the sign always says Open, but she’s NEVER there. They need to hire more ppl. Can’t depend on just one worker. Very inconvenient. So tired of this place
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November 2022 by leroy pettitt
I have stored my RV here for 16 years and always happy with the facilities and being able to store it under a roof.
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September 2022 by Ruben A.
I would first like to start by saying the current on-site employee Brittney is a very nice lady and what I'm about to say does not by any means is directed to her but to Storquest only. I first rented space here over 10 years ago. It has many covered out door parking. It has no dumping bay, no ice machine and no place to wash your RV. 90% and this is my guess is covered by dirt. The spaces are all dirt with if at all a minuet amount of gravel. When it rains the parking area is a mud pit. When it's dry season your RV is blasted with dirt. So I decided to return 10 years later to see if anything has improved. I would love to store my RV here since it's just a few miles from home but to my surprise after 10 years the only improvement noticed is on the entrance and exit which is a very small patch of asphalt. 10 years ago Storquest indicated that the entire lot would be paved. In terms of price I found a location fully pave same size 10x40 for about 10 dollars less with more amenities. I'm also told that other Storquest locations are also pure dirt but I didn't confirm that myself. In short I was disappointed to see no improvements since I really wanted to rent space here and I'm hoping that this review will put Storquest on notice that their sites are substandard and needs major improvements. Hopefully all current folks will notice my review and realize that they can store their Rv for the same or less price that is paved clean and full of amenities. My advice to all seeking to rent here is avoid it because it's just a mud pit.
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September 2022 by Brandon Vance
Very friendly service, Brittany was very informative and very helpful, the lot is well laid out for easy in and out access and is very well lit at night.
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September 2022 by Mario Cuevas
Britney is very knowledgeable and her customer service is on point very detail and great showing me what spots where available.
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November 2021 by Bradley Byers
Good place to keep your toys and stuff. Brittany (customer service agent at site in MV) is very respectful, cordial, and sincere with helping everyone. Only drawback at times is gate issues (in-operative) along with the yard being all gravel and dirt so expect to get a little dirty. However, that is the only thing if co sidereal negative can say. I'm all. Very happy with StorQuest and definitely Italy recommend to anyone considering. I have been with quite a few other companies and experienced break-ins, poor management, and crazy rate spikes without notice...
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October 2021 by Vital carrier services
The experience was great . Brittany was the best on communicating with me on all the amenities I have at the storage with being a customer . All time best !
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September 2021 by Gail D.
There very helpful. With great customer service. We had a problem with getting our large trailer into a spot. Brittany came out and offered us a better spot with smaller vehicles beside that spot so it would be easier to get in and out. Very Grateful
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June 2021 by Mary Bates
Storage people have a good follow through. Letty was helpful and took the time to help us find the right spot as it was difficult to park. She also stayed in later to finish paper work.
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May 2021 by Betsy Gudino
Please be careful of this place, there was a recent break in where almost $100,000 worth of tools and our entire trailer were stolen overnight. In addition, other trailers and RVs were broken into. The front desk staff was not helpful at all. The 'video surveillance' that they edited and showed to the sheriff was too blurry and almost seemed like they did that on purpose. For a place that prides so much on security and charges a large amount, you would think they would invest on better surveillance system and higher security. How could they not notice someone steal a 25ft trailer from the parking lot? A code is needed to enter and exit yet they will not let us know how the system was breached? This almost feels like an inside job given that they have someone 'working' the graveyard shift that stays on the premises. Please be careful and do not store here unless you enjoy getting your items stolen/broken into.
