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August 2022 by m bennett
My fiance had his suit jacket and pants tailored here. They did a great job!
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September 2020 by Sandra B.
The old Asian woman is incredibly ignorant and rude! I will not return again. The man is always polite but she is lacking in human worth.
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June 2020 by Dance Queen4LIfe
I walked in to get a quote for a cashmere sweater. She began to sound frustrated and aggressively point to a calendar. I guessed she was saying she was only taking drop offs on Saturday and any other day of the week was for pick up only (it was not Saturday). I asked for a quote so I could bring it back on Saturday. She screamed NO and started waving her hands. I had to tell her to calm down. Needless to say I left with no real information. No pricing, no time frame, and no reason to ever return.
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May 2019 by Kristie R.
My mother dropped off two pairs of men's pants on a Monday and wanted them by Wednesday morning. The lady said they would be done by Tuesday night. I go to pick up the pants Wednesday morning at 10am an hour after they open. I go in and to my surprise it is very cluttered and unorganized with misalliance items all over. After handing her the ticket for the pants she spends 15 minutes looking for them and asking questions about the color and size of the pants. She couldn't locate the pants and called a man over the phone to see where the pants were at. Come to find out the pants were not even in the cleaners let alone the city. The pants were somewhere in San Bernadino. When I asked for the address of where the pants were at she became aggressive. I ultimately talk to the man over the phone and he said the pants will be ready at the cleaners in an hour. The lady over heard and tried to snatch the phone out of my hand and started to shout at me to leave over and over again. Overall DO NOT EVER come here this location is unbelievably rude and unprofessional. You'll be better off doing whatever you need yourself.
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March 2019 by Emily A.
Is there an option for no stars ? I've been coming here for years . My mother brought five suits (pants and coat ) on Friday 6/30 she was told to pick them up on Wednesday 7/5 . My father went to pick them up on Wednesday and they only gave him two suits . They said the other three suits were already picked up on Saturday 7/1 . They insisted we had already picked up the suits . Which we have not . They lost three of our suits , and do not want to be held responsible for it . * I returned the next day and informed that We would take legal measures , so then they told me they would give me back the suits after they were ready . So they ddI have them all along Updating now because I had forgotten to do so .
