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November 2023 by Rania K.
I visited to buy soil for my garden I asked to have the bulk price as I will purchase 20 packs according to the tag price, the manager Edwin directed the check out lady to provide a discount for me and when I questioned the price on the tag he clarified that the price is per cu feet which was okay for me, and I got it. When I was about to purchase with the price he mentioned he told the lady to take out the discount he offered, by asking why he commenting" I usually help people but I decided not to this time !!!!!!!!" I found his comment extremely offensive and rude, done with this branch....
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October 2023 by Angel G.
This is for store 1087, what happen to Home depot the future looks bad, Customer service is dead, They stopped training associates, so it's not their fault, Leadership starts at the top, Corporate stopped caring about the customer, and you can see the results, Especially at 1087 Moreno Valley store, Management team needs more training in Taking care of the customer Keeping them in the stores the basics in customer services, I ordered a new appliance Range stove the wrong one (gas) I needed an electric one, Just an exchange that store told me they couldn't exchange or return it, Corporate said the same, I'm a pro customer I spend over $100k a years, I was told they don't care if i shop there, do the math stock holders, would you wanna lose a customer over a $559 stove and it's an exchange only??? So you see they don't care, So I'm done shopping there I will be shopping at Lowes now!!P.S Don't shop 1087 Perris blvd Home depot
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October 2023 by Moises P.
Customer service sucks here! I waited for someone to open the locked drill sets for 30 mins not once, but 2 different days. I kept asking for help and kept getting the "let me call someone" response
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September 2023 by Christian R.
Usually has what I need for my projects and the staff is fairly nice and knowledgeable. Every once in a while you get someone on a bad day. What really knocks this store down is that they don't accept Apple Pay or any other contactless pay method, it's 2023, accept Apple Pay...
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September 2023 by Esther C.
The guy at the rental place, is rude. I asked him for a rental and he looked at me like I was dumb. He did listen when my husband asked him the same thing. I used to work at Home Depot I know what I'm talking about. I'm really disgusted with him.
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September 2023 by Ben D.
Within a few hours of putting in a pickup order for GFCI Outlets, multiple electricians were calling my phone number. I cannot believe that Home Depot sells your information to vendor so they can harass you. They force you to give a phone number to be able to do pickup orders and the only reason for that is so that they can resell that phone number to the electricians plumbers Etc. Goodbye Home Depot going to Lowe's
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July 2023 by Chris L.
Been going here for years for all kinds of different jobs and have most recently been expanding my garden and this location always has what I need. I've gone to other Home Depots, but they are not all created equal. I find the Moreno Valley location has a better variety of plants and pots, as well as the soil I like to use. Also, we were looking for a specific size and color of rock for one of our planters and they were the only location that had it in stock and as many bags as we needed. Every employee we've encountered has been very nice and helpful, so no complaints there.
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June 2023 by Daniel Reynoso
So, I'm in a last-minute jam and need a truck for a rescheduled move on a FRIDAY NIGHT. I crossed my fingers and pulled up to my local Home Depot. Not only did they have a truck for me, I was on the road within 10 minutes, the terms were a welcome change from the burning and churning that you'd find almost anywhere else. But all of that pales in comparison to my guy Luke. This dude was the Jedi knight of customer experience in the Home Depot domain. I gladly tip my hat to Home Depot in their rental structure and policy, but I will make it a point to look for Luke the next time I head to the spot for anything at all!
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May 2023 by Rene C.
I would give zero stars if I could. Went in attempting to spend quite a bit for numerous custom mirror doors, along with Home Depot installation. Went to mill works and saw a few customers already waiting. One told me she was waiting for 30 minutes. I waited 45 minutes, multiple overhead pages for an associate by passing employees.....and nothing. I went to the pro desk where after requesting for a manager for 20minutes he shows up. Advises me the mill works employee was "on lunch" . I asked him if they stopped making sales and/or if all operations in millworks stop? by now it had been two hours long with the other customers waiting time. Manager advised me they will find me an associate who is "somewhat" knowledgeable in special ordering. With that being said, left to lowes just a short distance away, received help within 10minutes. I had ignored the Yelp reviews for this Home Depot. I shouldn't have.
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January 2023 by Robert Woods
I didn't rent anything
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October 2022 by Isaac C.
I would leave 0 if possible took two hours for someone to come to hardwood, for a cut. Machine was broken and not one employee said anything about it. Young kid looked high must have been more important than working their job.
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October 2022 by Emad M.
Good luck getting help inside the store 4 times paging for help nobody showed up ordering on line for pickup the omly way the employees can do something useful
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October 2022 by Enrique A.
Oct , 2 2022 Today about 2:30 pm i went to The Home Depot at 12255 Pigeon Pass Rd, Moreno Valley I went to the DOOR Section looking for a Garage Control Opener, i cant find what i needed , but a did See TINA , she works in that area, i see she was busy, i ask her if she could help me, so she stopped what she was doing to help me. There were none in stock, so she called Riverside Home Depot, and they did have it..I have been to the Door Section Two Times now an TINA has help me, ALWAYS..Tina goes on and BEON...Thank You Tina for being there for me..Thank You Home Depot for Hireing .....TINA
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August 2022 by Miriam O.
Curtis in the paint department deserves employee of the month. He takes his time with customers makes sure to cover every detail of what they want and made sure I left confident to go complete my small home improvement. He's very patient and knowledgeable and didn't make me feel rushed to get finished so that he can help other customers.
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July 2022 by Hugo S.
Trying to Return shingles their having issues on returning my cash , I don't get it all there telling me is that it's the system glitching .there process is bad when it come to large amount paid in full . I'm sticking to Lowes.