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January 2024 by David B.
AGAIN,US BANK has disappointed me with their protocol,my bills are stacking up while they continue to justify their MALFUNCTIONING ATM MACHINE at 25900 Iris Ave Moreno Valley(in Staters)They now want me to do their footwork and go back and get the number of their BROKEN ATM MACHINE!!THE NERVE,they know it's broke!The rep who took my dispute FAILED to put the number in my report which makes the time longer for my MONEY to be deposited into my account!!!!DO NOT USE THAT ATM MACHINE,and think about opening an account at US BANK!!!!!!!!!
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September 2023 by Santos Barragan
Us bank is always very nice quick with helping you and making sure you are taken care of with the most urgency and respectful amount of time.. thank you us bank for making mine and my family so much happier and satisfied.. a great big shot out to all the employees at us bank for all you do , thanks be to God
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May 2023 by Paul R Schultz 1
I only use the machine to get cash off the card or retirement account.
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March 2023 by Pamela Scott
I absolutely love this branch. Every staff by which I've come by has always been both professional and friendly. I like the fact it's inside Stater Brothers also. This branch is the one I prefer to come to all the time.
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January 2023 by Miguel Ruiz Jr
If you're looking for an awesome bank where the employees are curteouis, very helpful, and go above and beyond to assist you in whatever you need help in, then this is the bank you would want
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January 2023 by Mike Ruiz
If you're looking for an awesome bank where the employees are curteouis, very helpful, and go above and beyond to assist you in whatever you need help in, then this is the bank you would want
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August 2021 by Johnny Tamas
I used to drive through here a lot. Never crowded very convenient
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November 2020 by Roger Lerma
Christopher at the Moreno Valley Branch on Iris (inside Stater Brothers) was very helpful. Very knowledgeable and patient. Highly recommended.
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November 2020 by Kristina Sanderson
Dont go to this bank! There are many other banks with better management. The manager at this US Bank Branch will slander your name with complete untruths. He needs to be fired. He has no respect for anyone and thinks he is better and smarter than everyone!
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July 2020 by Gregory Williams
Excellent
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January 2020 by Lore Flores
Sarah Dobbs and the staff there are excellent We have been banking with US Bank for over 15 years No complaints Happy New Years ? 2020
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May 2019 by koury ensley
The Manager at the IRIS branch in Moreno Valley is horrible. I am a twenty year customer and he treated like trash. I am currently contemplating closing my accounts (5) with them
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May 2019 by Koury E.
I have been with this bank for twenty years without one complaint. They have changed crews and the new Manager really needs to look into learning empathy. He does not exhibit the World Class Service US Bank is known for. I am now contemplating closing my accounts (5) with them.
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February 2019 by alvino bernal
I had a issue with the ATM the manager for this Branch Frank Aragon. Refused to assist me he just chose to tell me to leave that the atm is not his issue. That i need to open a claim with my bank. And Yet im at my bank but he refuses to assist a customer in need. This is not professional management. This is not good customer service. I have been a customer for years. And i had always been helped but today. I felt i was robbed by my bank and not helped.
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June 2018 by FERNANDO GRANADOS
Nice attention in service
