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August 2025 by Amara Fields-Perez
I wish I could’ve gotten her name but I called the office (like the customer service representative told me to do) and when I brought up what the customer service representative told me, the woman was extremely short with me right off the bat, talked down to me like I was dumb, and stated “I don’t know what to tell you but I got a customer” and hung up.
Like okay I get the customer service representative told me false information but it wasn’t like I went off on her or was disrespectful. I was trying to understand and instead of help me or at least try to be understanding of my situation, she was rude. It would’ve been different if I kept her on the phone for 20 minutes but the conversation was only 3 according to my call log. She shouldn’t be working in customer service if a 3 minute conversation was going to have her act like that especially 30 minutes after opening.
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August 2025 by uchenna asanya
I regret ever sending my box through USPS. Since march my box have been missing and all you tell me is that you can’t do anything about it… i filled a claim and attached necessary documents but was denied saying that the tracking number does not exist????? Shame on you guys for stealing my box..this is a broad day light fraudulent activity from your office. i need my box back, you dont deserve any star…
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July 2025 by Julianna Dumas
Long lines, it closes during the busiest time of the day and reopens with 1 worker giving rude customer service! Worst post office in America!
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May 2025 by Maryy Rose
Woman at the front could not give me simple information. All I asked was do they do passports here and she said I have a line. Like, yeah and I come to usps for a reason . And I don’t see where it says line starts here, it’s my first time .
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January 2025 by Rick Anderson
Great help despite the line.
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August 2024 by Christopher Cockrell
The best thing is the United States Postal Service is closest building I like best.
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May 2024 by Ginger Ricks
I’m pretty sure it’s not listed on the website that they only take walk-in appointments between certain hours for passports. I came well before closing with all my documents and was turned away. I tried to verify their passport application hours by calling by phone ahead of time and, of course, nobody ever answers the phone, it would be great to be able to reach someone or have this information posted. I was more than an hour early before closing and there was no one in line but me. They did take another lady for her passport, though, saying that she had all of her documents. I too had all of my documents. I only needed to take the photo. It just really seems like the ladies did not want to help me. They didn’t even ask if I had all of my documents before turning me away immediately.
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May 2024 by Sherron Shields
This post office is one of if not the most friendly, helpful and professional places of business I've ever been to. They are helpful and knowledgeable of every aspect of the USPostal Service. It is a small facility but I feel safe and secure that my mail will get where it's going and I hope it doesn't get shut down like so many other businesses have. The people that work there are truly great at Customer Service.
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May 2024 by Jennifer “Jenny” Ra
The post office closing for lunch is ridiculous. People come here to do drop offs on their own lunch. They can definitely leave a person or 2 to keep the doors open. It’s the only location within miles so to close for an hour in the middle of the day is crazy.
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May 2024 by Efrain Castro
Honestly I should have read the reviews, long story short, I made a passport appointment for my child a month in advanced and then the same day of appointment was told they had to cancel due to system being down. Now I'm regretting not reading reviews.
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January 2024 by Rosa Olmedo
I made an appointment for a passport application, once I arrived the employee told me they were short staff and were not doing passport applications. I did not receive any notification of this. He apologized and said to go to the post office in perris (40min drive) they would do the application. Once I arrived to that postal office they said they could not take me in because I didn’t have an appointment with them. When I explained what happened they didn’t care, this is not the first time they cancel my appointment without notice.
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January 2024 by Steph Noneofyourbusiness
Made an appointment for a passport and it was canceled because of “technical difficulties”. At least they had the decency of emailing me the day of to cancel. It seems like they’re always canceling at this location from what I’ve been reading.
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October 2023 by Lynell
I have so many issues with the post office these days. I do a mail hold and they will deliver some/hold some. Then when it supposed to be delivered to me, half will be missing. Sometimes they find it. Daily mail is a hit and miss, you know that your getting mail and they just drive by. Very irresponsible mail government employees these days. I guess another trip is due to the postal office to find my mail and file a complaint
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August 2023 by Gissel Cloud
Nice staff
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August 2023 by Camille Brown
Clean & fast
