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February 2024 by Drew
2/13/2024The woman who is working the front desk should not be talking to customers. Extremely rude, short, and 0 customer service skills.Actually told me to use their website to find a dealer instead of attempting to help and then when their was a pause, she hung up.Lacking Professionalism
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January 2024 by Bema Inc.
Very fast service.
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March 2023 by Edward Skinner
Is Super good place really good place for picking up a load They get us loaded and get us out of there and a very quick professional manner
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March 2022 by Rafael “Jr” Rodriguez
4 star rating. Reason why is I notice it's a work-in-progress. Although, I do believe some employees need a little work on there people skills like making eye contact. Not pointing ☝️ fingers to whom but you know who you are.
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March 2021 by Ivan Nunez
They forgotten their why
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August 2020 by Jeff H.
I purchased a Serta Mattress 4 years ago and it has a 10 year warranty, you can already feel the springs on back. When I contacted Serta customer service they told me to send them photos and go through the process. I went through the process dealing with them for over 3 weeks and they came to the determination that they were not gonna honor the warranty. I will never buy another Serta Mattress again, terrible customer support and they do not honor their warranties on their products.
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June 2019 by Dirt 2 Water G.
Serta mattress company is a joke. Just like every other business that offers a warranty in this day and age. I am not going into specifics, but we had a problem with their mattress, and I called the company we bought it from, and we were told that we needed to file a claim with Serta directly. So we contacted Serta, and they told us we needed to contact the business we bought the mattress from, so for 3 months, we played this bullshit game of back and forth ! So, you know what I did ? I bought a Nectar bed, and it is the best bed I have ever owned to date ! Better than a Comfort Select, better than Serta, Sealy, or any of the other 3 beds we have tried. Do yourself a favor and buy a Nectar
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March 2017 by Pictures & Mirrors
AMAZING
