-
April 2024 by Viviana C.
worst pawn shop doesnt even contact you for your item just solld my item the day my contract expired!! contact them they were the worst dont even come here then lied and said my gold was not 14ct was 10ct jjust to get more for them when they sell it such a scam not worth going hope people see this and don't go! go somewhere they care about your things.
-
October 2023 by S Nine
I would give no stars if possible. Don't come here the worst mistake ever biggest rip off sad to say I can recommend 6 different better and fair pawn shops
-
September 2023 by Briana Nicholson
Idk how this place has any good reviews , they don’t wanna take anything I wanted to pawn you can’t even pawn a Tv nomore this place really sucks
-
August 2023 by Cuddy
Phone is always busy. Plus If I have to read one more review about how “ It’s business people remember they need to make money” One more time I’m gonna lose it. I haven’t even had a bad experience here & that’s just the dumbest most rhetorical boneheaded thing to say. To every out there giving out these rudimentary disclaimers please go play in traffic
-
August 2023 by Memo44
I went here at valley jewelry & lone and the lady was so kind, not like Empire jewelry & loan they change my diamond ring that I had for my girlfriend, is on sunnymead in Moreno valley
-
June 2023 by Theresa Flemings
This place is awesome they really worked with me I was sick and missed my payment and I thought I lost my wedding ring something told me to call and yes I did but they worked with me there’s not another pawn shop in the world. I will go to a valley jewelry and loan saved my marriage lol thanks guys
-
June 2023 by Shaneja Drake
Great customer service !! I’ve been shopping with them for years.. I go to them to fix my jewelry because I know when I go to pick it up it’s what I dropped off. ?
-
June 2023 by Jason Garcia
I was greeting right away with a friendly smile. No haggle pricing, very fair on buying. Tommy was very helpful and I will be back one day
-
June 2023 by Derrick
They have pretty good customer service , good deals and paying cash might get you a better deal !!
-
May 2023 by Victoria Apodacac
Ok I went to the Valley Jewelry & Loan looking for a Music keyboard for my son who wants to learn how to play. My family and I are having to penny punch right now cause I’m about to have surgery so I come in here not expecting to get anything good. The employee Jay took care of us!! I told him what my price range was and he hooked up!! He is so awesome!! I definitely recommend coming here. This place will take care of you.
-
May 2023 by Jessy Johns
Jessy & karina want to just thank Jessica for making the gun license process so easy . She made us understand the answers we got wrong and now we know more than we did . She’s so friendly and very helpful . A great pawn shop .
-
March 2023 by Nancie Smith
After reading the previous reviews I felt compelled to leave a review. I’ve bought Jewery from them before they were very helpful also when I fell on hard times they helped way beyond my exceptions. I never felt belittled during my transaction. They treated me with respect and understanding. PEOPLE they are running a business and there are items that they just don’t take. Rather buying from you or pawning. Please understand that just because you feel that your item has a certain value it just may not or they just don’t take that type of item please be courteous and understanding and respect their decision.
-
March 2023 by Autumn Blackwell
Good customer service skills works with you on everything you bring in … has a lot of stuff to choose from and always considers the price you want bringing in stuff or when buying items from them amazing guy … ♥️ that heart is for jay ??????
-
March 2023 by Pepe' LePew
This place is great they have some of the Best deals you can’t find anywhere else! Thank you Andrea your customer service was excellent!
-
March 2023 by Richard Marquez
Jay & Jessica are wonderful really helpful if they can they will help you out great place nice and clean and good prices on tool and guns I rate this place a 10, 5 stars all the way if In need go to Valley they will help you out.
