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December 2023 by Betzabe B.
They always have my prescription without the long wait. I lost my eyedrops and the pharmacy returned it to me!
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October 2023 by Deron W.
The advertising of what qualifies for discount on the rewards plan needs to be more clearly advertised. They put stickers all over the place making it look like the products in that area are all 2 for 1 deals. Then when you get to the register not only the cashier refuses to honor it, but gets rude and acts like it is your fault and you own the problem fir their lack of clear postings. They need better training in customer service and clearer price displays.
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August 2023 by Herman M.
Every place starts with 3 stars. Customer Service: -3 stars Customer service is one of those subjective qualities that vary from person to person. But I think everyone can agree that if you don't even answer the phone during business hours, you don't really give a shit about your customers. Not only are they rude in person, they're rude remotely as well. Conclusion: Fuck this place! There are a lot of pharmacy choices in MoVal. Granted, most of them are just as bad but that doesn't give Rite-Aid a pass. I'll hold out and keep looking for something better.
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January 2023 by Fidel B.
The pharmacy has the worst customer service in regards to answering the phone. The staff will put you on hold and never get back to you. I tried it several times with the same results. If this is an important medical situation, I think, they're not serving the public well.
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September 2022 by William A Baker Jr.
I sent money, there was a hold on it, so I called Western Union, talked to a representative, they handled it professionally, thank you for your help.
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July 2022 by Jason R.
This is for the western union kiosk...dont use it.after going thru the steps tosend money. Thesystem screwed up and didnt input the name of the receipient. Had to go back and figure out how to fix it...wasnt successful. It was all a waste of time...ended up going to walgreens... where there they have the decency to provide a chair while conducting my business....say no to riteaid western union...
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August 2021 by Tish W.
Who doesn't love Rite Aid (Thrifty's) ice cream... I have a dear older friend and this was her request one night. Two healthy scoops of Pecan ice cream. When I say healthy they were really nice scoops. It brought back so many memories when I walked up to the counter... My grandmother use to always reward us with this sweet treat...memories from a bygone era. It's still one of the best places to get ice cream.
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June 2021 by Eilene R.
The staff was nice when I went. Easy check out. Some customers can be rude but I just ignore them.
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May 2021 by Amanda E.
I have unfortunately been coming here for eight months. The same prescription every month. They never have it in stock, which means I run out two days early. They forget the pick up times, extremely rude staff. I've had it today they have lost my business
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March 2021 by Claudia M.
Friendly staff! I think customers are rude AF but they remain professional. Gentleman working there went extra mile to help out with our prescription.
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August 2020 by Teresa G.
I have to say this Rite Aid deserve five stars. I am very skeptical when going shopping anywhere due to the current pandemic situation and here I felt very safe with the social distancing and the cleanliness of the store. The employees here have great customer service and helped me right away when I needed to find an item. The store manager Christina was very helpful and pleasant. Everyone greeting and with their masks on! I I will definitely be coming back to the shop here!
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August 2020 by Teri L.
Although customer service is always great, I can't help but wonder why they haven't updated the drive thru. Why isnt it like Walgreens and CVS where there's a window, a person and a pick up that fits all your medications even if they're large? Those small tubes are way outdated. It's time for a change.
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March 2020 by Karen S.
I've been waiting for a few days for the restocking of your haircolor...I was told the load came in on Saturday! How long before it gets put out on the shelf...it's now Tuesday....the cashier told me probably Thursday! Maybe you need more help to restock shelves?
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February 2020 by Eusebia P.
Went in today recieved the most disrespectful woman name szukyi middle eastern gal not sure if name was spelled correctly very rude? Been going here for years never had a an issue until today never going back. I ask to be help she said you can wait.
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December 2019 by Jorge A.
Why. Is the pharmacy not opening at the 9:00 hour as scheduled. People should consider impacts on customers when they don't honor their own schedule.
