AutoZone on Monterey Road in Morgan Hill is a leading retailer of auto parts and accessories. Customers report receiving great help and excellent customer service from the associates. One reviewer needed help installing a blinker light and, despite store policy, an associate provided help out in the rain, also identifying and fixing another light ready to burn out. Another customer received very kind help with a battery issue. The staff is willing to go beyond, with one associate taking the time to find an unusual part and another providing excellent service to help fix car lights even when a customer ran out of money. Reviews specifically recommend coming to this location, noting that the parts sales manager is great and praising associates for their awesome and helpful service. Customers express being truly appreciative, very grateful, and very thankful for the assistance they receive.
They have all most everything. I only had to order one time and then it was ready for pick up the same day.
February 2024
This is my favorite auto parts store in the area. There's always a good number of employees available, they're open later than most, and the employees are helpful.
January 2024
I would like to thank and give recognition to the young man Thomas, who was very help to help me with my battery for my fab, I could not figure how to open with out breaking it. Great service and very kind.