Citi is a financial services company offering a variety of products including digital banking, mortgage products, personal loans, small business banking, credit cards, and investment services. Citibank, N.A. provides deposit and lending products as well. Customers praise Citi for its excellent customer service, with many noting consistent positive experiences across different branches. One customer highlighted a staff member’s exceptional help with a wire transfer, appreciating the support provided throughout the process. Overall, Citi is trusted by long-term clients who recommend their services for attentive and helpful customer care.
Erin is a rock star!!! she helped my though out the day with a needed wirer transfer. so many issues to completed the transaction. Erin was there for me every step of the way. Thank you many times over!!!
January 2023
Closed for lack of staff twice in 2 months now. A real pain as this is the closest location to me, still a 40 mile round trip. The next closest location is a 70 mile round trip from my house. The personnel are fine if there are enough of them to open.
July 2022
Excellent customer service and I recommend them to everyone, those who like it, I have been with Citibank for many years and I have visited many Citibank branches and they all serve very well, I give them a #10
