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April 2024 by Evelyn D.
I took my rescue puppy, Cali, to Morgan Hill's Petco for training and socialization. She was shy at the start, but each class was so much fun that she quickly became comfortable with the other puppies, their handlers and the trainer, Isabela. Isabella was great. She gave equal attention to everyone, and you can tell she loves what she does. Cali learned all the basics and earned her Puppy certificate, and we'll be going back for more.
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February 2024 by Ralph Wilson
You guys took care of my girl when she passed away. Thank you much
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February 2024 by Lynn Cluff
I delivered a truck load to them. They are nice people.
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February 2024 by Karla Ropoulos
Customer service was great!
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February 2024 by P Lewis
Small store
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February 2024 by Vor Suvanich
Alex, who helped us about the aquarium purchasing, was great. He clearly explained for what we wanted to know and very helpful. He carried the 55-gallon aquarium to the 1st front cashier desk neat the door and told us he would carry it to our car after purchasing. However, the only cashier girl, who was at the 3rd cashier desk, ignored our check out. There was an old guy she was helping and took a long time that we understood and thought we would be next in service since we came after the old man and no anyone on the line after the old man she was helping and had a long chitchat. Then, there was another guy coming after that with two bags of dog foods. Instead of telling the next customer that we had been waiting at the first cashier desk; she chose to ignore us and provided the check out service withe that guy, who came after we came. Therefore, I told my partner to look for Alex and seeked help from him. Alex came and did the check out for us and carried the aquarium to our car. Excellent service compared to that girl at the third desk; she should have paid more attention to all customers, not only the one infront of her because she was only cashier there. It should be first come first serve. The 55-gallon aquarium is too large for us to carry and stay on the line at her desk and she should have realized that Alex caaried and put it on the first cashier near the door for us. She should have given us the check out after finishing with the guy she was helping and continued having long chitchat. In addition, she had chosen to ignore us because we did not stand at her slot and continued giving her service to a guy, who came after we came.
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February 2024 by James Capote
Staff Was extremely knowledgeable and very helpful in assisting us..
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February 2024 by Tsuki Morgan
A worker helped me get to find what I needed. She was nice.
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February 2024 by Jonny C
Great place for all your pets needs
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February 2024 by Steven Lane
Peacock has what we need and helpful employees ready to assist or advise. I wish they had someone who could clip cat claws though.
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February 2024 by Adriana Leyva
I use the app each time I visit Petco which is oftenI have trouble every time with this time wasting appThe clerks have trouble with it tooI struggle to get my rewards, my discounts and my earned benefitsThe staff are always friendly but this takes 10-20 minutes if my time with two dogs on a leash
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February 2024 by Denise York
I was overcharged for items check your receipts before leaving the store
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February 2024 by Mike Vasquez
Walked in today to look at pets to kill time.I was only in there for five minutes because of how depressed the animals were. There was a dead pinky mouse next to there bed. This one snake looked dead against the glass. But what really got to me was this 1000 dollar bird standing sick while another bird looked like he wanted to break out. Awful place. Never coming back.
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February 2024 by Michael Stewart
Very slow service. We had to go to the front twice before someone came to Aquatics to help us.
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December 2023 by Michaela C.
Our family is getting a puppy and went into Petco to get prepared for her arrival. Mandi was such a huge help and so knowledgeable on all things food for any size dog and puppy. She helped us pick out the right dog food and she was so polite, kind and professional! Anytime we need some assistance, we are going to ask for Mandi!!!