Shell in Morgan Hill is a friendly and helpful gas station that consistently provides excellent customer service. Staff members are known for being kind, attentive, and welcoming, whether attending to customers late at night or during the day. Customers appreciate the staff’s willingness to go out of their way, such as checking on needs, offering assistance, or providing extras like a free Band-Aid. The team is quick to help in emergencies, making efforts to get vehicles started or assisting with issues like flat tires. Overall, the employees are professional, caring, and eager to ensure customers feel comfortable and supported during their visit. The positive attitude and helpful nature of the staff make Shell a trusted and reliable place for fuel, car washes, and quick stops. This combination of friendliness and helpfulness creates a welcoming environment for all customers.
I hate coming to this gas station because no one is ever there it always has a sign up ether break or lunch and when someone is there they are usually shady and rude avoid this gas station at all cost
January 2024
REFUSED to cash in winning tickets totaling $25 - attendent said that "they do not cash winning tickets, but will sell the tickets only" lottery retailer HAVE to cash I tickets up to the value of $599. they cannot refuse to cash in winning tickets as a retailer and put their own policy in place.
December 2023
This station needs an upgrade credit card never works on those pumps you waste 20min of your time trying to pump gas.