Shell in Morgan Hill is a friendly and helpful gas station that consistently provides excellent customer service. Staff members are known for being kind, attentive, and welcoming, whether attending to customers late at night or during the day. Customers appreciate the staff’s willingness to go out of their way, such as checking on needs, offering assistance, or providing extras like a free Band-Aid. The team is quick to help in emergencies, making efforts to get vehicles started or assisting with issues like flat tires. Overall, the employees are professional, caring, and eager to ensure customers feel comfortable and supported during their visit. The positive attitude and helpful nature of the staff make Shell a trusted and reliable place for fuel, car washes, and quick stops. This combination of friendliness and helpfulness creates a welcoming environment for all customers.
Really sweet girl here on 7/1 at 11:30 pm was really sweet. she gave great service late at night as we had a flat and asked if we needed the air on . very welcoming and made sure we were good . she was taking out trash out and greeded us bye . thank you !
July 2021
I was helped by a very kind, helpful, young man at the register tonight. I believe his name tag said Cody? But I just wanted to thank him for the smile he put on my face today. Great customer service skills.
May 2021
I stopped at East Dunne Shell when on a road trip. I was greatly impressed at the COVID safety measures in place! And the staff assisted me in obtaining a reward card for money off a car wash! Thank you for helping make my road trip a great one
