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May 2025 by Jennifer Bell
Small family owned facility. They are always doing improvements and are reasonably priced. Everything is done online which is super convenient.
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March 2025 by David Rios
Good place to store things. Helps with keeping garage uncluttered. The service is awesome.
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June 2023 by Randy L.
I wish I could give a better rating because I feel bad leaving a bad review for a small company, but this place really needs to do better.I've been searching for the storage unit of a deceased family member and have contacted dozens of storage facilities in their area, including Morongo Valley Storage. Most companies responded immediately to my inquiry. Morongo Valley Storage has not.I submitted my initial request through their website form. No response. I then used the email address posted on their site. No response. I ended up sending a formal letter with the estate paperwork and death certificate to the address on their site.In the meantime, I contacted Bryan Bell via Facebook. He is tagged in a few of the Morongo Valley Storage photos on Facebook, and is listed as the business officer through the State of California's paperwork. He responded saying he would contact the owner... I did receive a voicemail from Jennifer (no last name given, but assumed to be Bell) from a completely different phone number than any of them on their website listings. She said she was with CrestPoint property management and manages the Morongo Valley Storage facility and to call her back. I called back, and left a message for her. Since then, nothing, and I haven't been given any of the information I requested - which is literally a simple yes or no answer.
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March 2021 by Sharon Diaz
Clean safe and friendly staff. Jessica phone operator was kind tremendously helpful and put me at ease during a hectic time. Thanks Jessica!
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August 2020 by Victor M Sartoresi
Never returned portion of the vacated storage fee, after that no reply from owner, other than that the storage unit served its purpose, good value for storage unit, strong roll up door, not intended for storage of high value items or articles that you value, some water damage due to heavy winter rains near the front suggestion use plastic covering and place items as far as possible roll-up door.
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June 2020 by Victor Sartoresi
Never returned portion of the vacated storage fee, after that no reply from owner, other than that the storage unit served its purpose, good value for storage unit, strong roll up door, not intended for storage of high value items or articles that you value, some water damage due to heavy winter rains near the front suggestion use plastic covering and place items as far as possible roll-up door.
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May 2017 by MyBabyJo Los Angeles
DO NOT rent space here. They will pretend to not get your notification of vacating and continue to charge you. It is true what previous reviewer wrote; there is no security there, but that is not the issue, they do not return phone calls, emails or direct emails to the owner via their website. They don't appear to care to offer great service, just there to take your money for the storage units. Very bad business practices in my opinion as I am a local business owner myself. I will make sure to let everyone that comes into my place of business not to rent any space from them. I had to end up disputing the charge with my bank. I gave them fair time to reimburse me for their error but they refused to respond to me. - Darla
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March 2017 by Doug MacIntire
These people are crooks! Do not rent storage from them! I called this company about renting an RV storage space. Drove there and looked at the space and decided there was not enough (i.e. no) security and talked to the owner and he said he would refund my initial deposit and cancel the automatic payment I set up. He never did. Called and talked to him and their phone service repeatedly and was assured that the initial deposit would be refunded. Did not happen. Then I was charged for a month through the automatic payment that I set up initially! Called again and was assured that the automatic payment had been cancelled. Now a notice that another automatic payment is going to go through... What a hassle! Crooks!
