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October 2023 by Ken Roseberry
Neat clean and secure.
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September 2023 by Mike
Put your prices on the website.
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May 2023 by Carol S.
So I see some very negative reviews here, I have had no issues after 9 months. The only drawback was the potholes in the gravel lanes however I popped on here to report that they have graded the lanes and it's now smooth sailing.
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July 2022 by Dan Holland
Told me they had a unit for me. Drove out and called them.. no answer. Have tried them a handful of times today. No answer, no return call. Just as useless as everyone else in northern Cali. Don't waste your time
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November 2021 by Joey I.
WARNING: DO NOT spend your money or trust in A1 storage in Shasta. I wish I could leave negative stars. My mother's unit got broken into here recently and as many other reviewers have experienced as well - there's no security, no guard, a wide open gate from 7am-7pm, and there's not even an office building. Of course in the contract is that A1 cannot be held liable for anything stolen, damaged or vandalized. What they fail to mention is that they do absolutely nothing to prevent these things from happening. The staff provides, and I'm being very generous here, very little help. We are from out of town, stayed at a hotel and planned to load up our truck and drive home. We were wrong. We spent 5 hours this morning just trying to get in contact with somebody (anybody) at the office. We tried emailing. We tried all 3 different phone numbers listed. We tried showing up at the unit. We now have to stay an extra night and potentially drive a Uhaul through a severe storm warning because of the customer service here - the manager, Lisa, finally called my mother back at 1:30pm (again, we'd been calling since about 9am). She met us to remove the lock that A1 put on the unit after it'd been broken into and was informed by my mother we'd be arriving and that we'd need assistance while in town since we can't open the A1 lock. The one last thing I'll share. When we finally got in touch with the owner, he agreed that we should've called in advance to get assistance because Lisa works 2 jobs. That response was at least hilarious, because I can't believe a company could be so unprofessional and apathetic, pay their employees an unlivable wage, and then blame the customers. This was a wild experience that I'm so glad is over and done with.
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August 2021 by Shannan Peters
Lisa is wonderful to deal with, always reasonable and friendly. Storage unit was clean and overhead door opens smoothly. Convenient location.
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July 2021 by Maggie S.
Steer clear of this place! This past winter I visited my unit (#123) to find the roof leaking- Lisa, the owner said I should "get a bucket" as they couldn't fix it until the weather was better. This past week, I went by to find the lock had been cut, the the unit gone though and items stolen. This time the only thing said was I should contact my insurance company. They had obviously tried to enter the unit next to mine and the one next to that had the lock stolen and was unsecured. I asked, while moving out of the place, if the roof had been fixed- nope. The only security camera is at the front gate and the fencing around the place is a joke.
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June 2021 by Kamille Dibelka
The owners are wonderfully friendly and honest. Rates are reasonable.
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August 2020 by cheryl knolty
Awesome place to store your belongings. 24/7 camera monitoring. Locked gate. Wonderful family ownership.
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July 2020 by Mike Roberts
I called the storage unit and even though the manager was wrapped up with a personal situation she had a contract to me and I had a unit rented for my self and another unit for my parents with such great ease. While I know situations can come up, my experience with a local competitor, Butte Self-Storage and U-Haul, was a horrific experience! So bad was my dealing with Butte Self-Storage and U-Haul that I wrote my first negative or one-star experience. Feel free to read my review on Butte Self-Storage and U-Haul Google listing. Once you have read it you will understand why A1 mini storage is by far a more superior managed storage unit in this area!
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February 2020 by Lorenzo Rodriguez
I had $10000 in stolen and damaged goods because the gate is left open all day with nobody on site. Anything that wasn't stolen was damaged by mice and a water leak in the unit. There is a mouse infestation and the contract states they are not responsible for any rodent damage.
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January 2020 by Hannah S.
WARNING: Literally zero security. No guard. No onsite manager. No keypad. No passcode. No card. No fence. Nobody watching the camera. They leave the gate open all day without any supervision of the property. Anyone could just pull up and cut off your lock which is exactly what happened to my family. The storage lockers will LEAK WATER onto your things destroying them. The place is also infested with MICE and RATS who destroyed everything that wasn't stolen or water damaged. We'd been paying her over $1500 for 1.5 years to watch our stuff and were robbed of about $7000 worth of stuff on top of the storage fee and losses from damages. Hardly any of our items were salvageable at all. Definitely the worst place I've ever done business with! Unprofessional doesn't even begin to scratch the surface! I wish I could give zero stars! Please make sure to scroll to the bottom of this page and click where it says 'reviews that are not currently recommended.' Other bad reviews are being hidden and not being factored into the star rating! DO NOT STORE YOUR THINGS HERE!!!!
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January 2020 by John F.
I lost over $10,000 using this storage facility, my unit was broken into and on top of that a rodent infestation destroyed all my furniture. Do not use this storage facility, there is no security and anyone is allowed to access this site , there is no onsite manager, the manager will ignore calls or texts if there is a problem DO NOT USE THIS BUSINESS!!!
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December 2019 by MIchael J.
I have used A1 Mini Storage for 3 years now. It is everything you'd expect from a good storage facility. They have online payment service, my storage unit is clean I don't have a problem with rodents or water damage. I left my keys in the lock once and Lisa retrieved them contacted me and returned them to me personally. I have had a professional pleasant experience with A1.
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November 2019 by Arthur Aday
Thy need cameras to keep people that don't belong inside the fence.
