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December 2025 by Erin Callen
Every experience with our Lakeport AT&T has been exceptional. Last night Deborah stayed after hours on the phone with me to correct a problem with my Internet. It wasn’t a problem with AT&T, it was a problem with my billing and totally my fault. But in the spirit of true customer service Deborah stayed late And talked me through all of it on the phone. My situation was taken care of and as always, she did it with patience and courtesy. She runs an amazing store! Thank you, Deb💕
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November 2025 by abbey chinn
Went into the store looking for assistance in switching from another provider to AT&T. Branden was so so helpful. He explained everything very thoroughly and answered all my questions. Very knowledgeable about both phone plans and all the new phones available. Couldn’t recommend this store and employee more. Thank you for your help!
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November 2025 by Elliott
Huge shout-out to Branden. He spent over an hour helping us switch carriers and find the best possible deal. He’s extremely knowledgeable about the transfer process and made everything straightforward from start to finish. He was welcoming, patient, and genuinely went above and beyond to assist us. The store is very fortunate to have him on their team.
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October 2024 by Jayson Stone
This is the best ATT store I've ever been to. Deb the manager and Charlie and team are the best!
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October 2024 by Smiley Dominguez
I love it here everyone is very helpful.
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September 2024 by Elizabeth Anderson
Debbie Dean the owner is amazing, best customer service ever. She took a hour out of her busy schedule to fix a problem someone else created. When I walked in I was in about tears from frustration. When I left I over over joyed with what she was about to do for us. I will never forget her kindness and her willingness to help.
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September 2024 by Don Erik Duran
Was help by Debbie Dean best customer service went above and beyond fixing someone else’s mistake for sure would recommend her in Mount Shasta Ca.
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September 2024 by Maryann Stryker
Moe was excellent. Very professional. Loved doing business with him ❤️
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September 2024 by Jim Stryker
Moe great ,friendly service. Thanks,Moe. Very professional and efficient service, excellent thank you
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September 2024 by Patty Hough
Mohamed Great guy.Very helpful, Good customer service.
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July 2024 by Taylor Silva
Highly recommend the service at the Mt. Shasta AT&T store! Switching our large plan over to AT&T [via online customer service] turned into more of a chore than originally planned, but Deb's tenacity and creative troubleshooting resolved the issue to get all lines up and working. One of the employees, Branden, was also a bright light and energetic fella who was curious to learn and offer his assistance. Highly recommend their in-person service!
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June 2024 by Christian Bouchez
Mohamed he is very good thank you for his service and helping and finish my problem merci
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May 2024 by Bret Rossman
Mohamed was awesome - super helpful and very entertaining!
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April 2024 by Roberta Gabriel
Mohamed is brilliant, entertaining, accomadating, and very knowledgeable, professional and very helpful!!! Thank you ?
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April 2024 by Diane Belmont
The guys (and gal) there are very helpful and caring too.
