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“I had to go there to cash a check twice because of issues on the sender side. The cashiers were extremely helpful and extremely understanding despite my impatient and often angry attitude. Great service, would definitely bank here.”
“Right now the phone number connects to a confusing CISCO directory tree, with no available operator, and no information acknowledging the existence of Mechanics Bank. Aside from that the policies and restrictions are odd for being harsher than other banks. The service is still every bit as amazing as it was when it was the Scott Valley Bank.”
“I have been banking with Banner for about 10 years now (give or take) and this branch is by far the best bank I have ever worked with! They are always there to help! We even call them instead of the 1800 number for help with certain questions and they are always ready and willing to help and not pass me off to the 800 number. I would like to give a HUGE shout out to Selena! She is my favorite person there! She is always so friendly, knowledgeable, and always wears such a kind smile! There have been times that I've thought about changing to a larger bank but Selena and the Mount Shasta branch are what keeps me banking with Banner!”
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“The Manager there is Top Notch. He has assisted me two times with a couple of issues was very Professional and a Real Help.The tellers are friendly also!Keep up the Great Work there Crew!”