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August 2023 by Darla Dagay
My review is for Labcorp in general; find another lab if you actually need to receive results in a timely manner. The website says it can take 2 weeks to receive results, but I was not informed of that time frame when the blood was drawn, though I did say I needed by a week from then in order for an Rx to be filled. There is no way to reach anyone at the corp via phone to check status, other than by an online form; three attempts and no reply so far. No complaints about the person who drew the sample and their technique, it's that the parent company doesn't care at all; customer service isn't merely awful, it just doesn't actually exist. My MD's office suggested going elsewhere, but of course that would be out of pocket $$ since Labcorp will bill my insurance even if I never get these results. Find another lab if you can.
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March 2023 by Mailee Xiong
DO NOT BOOK OR COME TO THIS LOCATION.I had an appointment at 930 am today. Checked in per the instructions and waited 15min in my car. Went to check to see what was taking so long and ther door is locked like they aren't open.. ? what a joke.
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December 2022 by Phyllis Hill
Made a 730 am appointment tech was showed up at 7:20am. I sat in my car waiting for her to open the door and she never did .. 40 minutes in my car had to go to hospital to give blood work NOT HAPPY..
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July 2022 by Tom Duncan
Best I can say is a waste of your time.
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July 2022 by Tom Burke
Went in as a walk-in and was there for over an hour. Everyone had appointments and therefore went ahead of me. I thought this was a walk-in lab. I went to Mercy and was in and out in 15 minutes. I won’t be using the lab any longer.
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December 2021 by E
Wendy is the best phlebotomist I’ve ever worked with! Great staff, always on time, pain free
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October 2021 by Kenneth Scott May
Only open in the morning and closes at 11 am . No es bueno
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September 2021 by Jason F
Wendy was very friendly and courteous in person and on the phone! She did my draw quickly and pain free.
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November 2020 by M J.
A great place. Very efficient, professional and friendly staff. A nice facility and strategically located to accommodate the region. I hope they remain there!!
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August 2020 by Mia Leill
The nurse that took my husbands blood was kind and respectful. She was sympathetic with his weak stomach to blood and did everything to make sure he was comfortable.
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August 2020 by Ethan M.
In general I've found this place to have decent customer service. The cut back in hours has been inconvenient. But I write today on behalf of the person who left a sticky note on the business front door. They had driven from Ashland because the message machine says the place is open. I had called as well to hear the message they were open before walking 5 minutes to the business address and seeing the temporarily closed sign telling people to drive to the Labcorp in Redding. My inconvenience was small but from Ashland this is a two and a half hour 150 mile round trip. Is it really so hard to change your voice message? Certainly this gives you a low score on customer service. But you have been a more economical and smoother experience compared to blood work at the hospital.
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August 2020 by Jay Ratford
Closed sapparently they can't stay open during this pandemic so we all need to go to the over crowded Redding location which is risky
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July 2020 by Bryan Pearson
I called ahead, their hours of service on the machine said Monday-Friday 7-11. Drove down there, arrived at 9am. No one was there, the blinds were shut, and the door was locked. Called the phone a few more times but still no answer. I stood around for 15 minutes then left. There were no notes on the door or anything about not being there today. This place is a joke.
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June 2020 by Wj Plata
Open 7am -11am MtF. Very pleasant experience, no wait.
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November 2019 by Edith P.
This place is nice. It's small but very efficient. Blood work gets done quick and easy. Staff is friendly.
