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November 2023 by Myra Pantel
Always a pro and kind. Thank youGlad your here !
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November 2023 by Kevin S (KC Swiss)
Great service and always helpul
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September 2023 by L P.
I spoke to Brandon about the safety concerns I faced after getting the rear brakes done by his mechanic. They were replaced by his shop on 8/15/23. A month and a half later I noticed some knocking in the front wheels. When my husband started to take off the driver's side wheel he got really pissed off. The lug nuts were loose! We checked the front passenger's side- they were also loose! We noticed the sway bar end-link bushing was leaking. He decided to also check the axel -nut- it was also loose. A small impact wrench should not be able to loosen that. His words. I waited a wk for new parts to come in and my husband replaced the damage. I then called Brandon and informed him his mechanic put my life, my family, and my dogs in danger with this shoddy work. He said only the rear brakes were replaced and nothing was done to the front. Plus "if the front brakes has been checked the wheel wouldn't need to come off." These are Brandon's words. Nope! A good mechanic has to take the wheels off to really inspect all the components, you can't just peek through the wheels and check. Plus the same shop did an oil check and a safety check 2 wks before (that's when they recommended the rear brakes to replaced.) I can only surmise his mechanic removed the front wheels and realized he was supposed to replace the only rear ones. Unless he did it to get repeat customers. Huge regret on my side. I went to this shop because it was urgent and I needed to go to a funeral 4 hrs away and come back on the same day. My husband had a hand injury and I did not want him working on my rig.
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September 2023 by Lf L.
Excellent service. Fast and friendly. Took my new car to get smogged. They made it easy. Located behind Berryvale.
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September 2023 by Biff H.
We brought my wife's truck in last fall. They went through it gave us a list and it should be going back to them to have a new exhaust and mufflers put on it. These guys are honest and trustworthy. Thank you.
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September 2023 by Mike Yee
It's an organized shop. Clean work!!!
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July 2023 by John B.
top notch customer service . Pays close attention to issues of importance that you might miss. Efficient, ftiendly
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July 2023 by Dana H.
Great team! Great owner! Always takes care of my family and our mechanical nightmares. Highly recommend. Very knowledgeable and a mechanic you can trust!Services: Exhaust
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January 2023 by J.q P.
This place is booked solid for a good reason. I Made an appointment for loose steering Linkage. I showed Brandon the owner a video I extracted from YouTube showing the fix. 2 screws on the steering column needed to be tightened underneath that I couldn't get to myself. ( Im a disabled veteran). Brandon assured me that the Linkage was worn out And would need a kit. No big deal. I made the appointment. When the repair was completed and it came time to pick up my car up, to my surprise Brandon told me that I was right, and it was just 2 screws that needed to be tightened. The kit was unnecessary. It cost me half of what I was Quoted. I know from experience other mechanics in the area would have probably just put the kit on and not said anything. It's also worth Mentioning that this was a snow day And he had some appointments bail on him. It would have been an ideal time for a mechanic with lesser integrity to pad the bill and he did not. It's very refreshing to find an auto mechanic with integrity. Bravo to you sir.
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November 2022 by Dave Moore
Very friendly and helpful staff. I needed some advice, part and some pipe bent. Like everyone they are busy. They took a few minutes to help me out of their busy morning. Very fair prices and excellent service. We will definitely be using them in the future. Thank you!!
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October 2022 by Gary Sheets
Awesome service, great staff amazing customer service. Reliable, affordable, stand up guys!Service: Air & cabin filter replacement
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August 2022 by Zombies Won
Went for a smog got me in and out in under 20 min and was cheaper than most places. Just be patient as it's only him and one other employee working there. He's very friendly and I'd guess over worked so give him some slack and be nice! But I would recommend this place for a smog check for sure all others in yreka are like 2 weeks out and charge more!
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July 2022 by Bill B.
The best. Great work. Brandon worked this time on my truck. In for just brakes and an oil change, called to say an axle was shot and bearings needed replaced, tripled my bill, he was spot on and I would trust him again. My truck is sweet 16 and used to run like it, now she is still by old but I now have the confidence to take my summer trip, thanks to Brandon. Everything he told me was correctly diagnosed, and now she rides better than ever. Even when I brought her in a month ago because I was gonna get my cat replaced his partner was super honest just as Brandon has been. I am glad they are here in Shasta and trust them with my older parents. Now I know why the couple people I know on town, if not an emergency, wait to go to these fellas, and I now know why, from personal experience why people wait. They are the best. Also super nice humans. I was having a panic attack and they were calm and super chill. Bottom line, you are in the best hands around when you bring your vehicle to Siskiyou Muffler.
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July 2022 by Jean Newman
Very nice, couldn't fix my pickup it would take longer than they thought. they put a new bolt in it for me which quieted my pickup down a lot and it was no charge.
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March 2022 by Sharon Wikoff
Dawson and Brandon were wonderful. I'm so glad to have found thus shop.
