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April 2024 by Ron Dunn Jr
Easy off interstate and back onto interstate access.Customer service was standard - "get you into your room as quick as possible" - sign a bunch of agreements that you can't read due to super small print and the fact that you are tired and just want to go to bed.Room was above average for Best Western in that the bed was fairly modern and the bathroom was useable.Still too expensive IMO for a place to sleep and poop. We didn't use any "amenities" didn't eat the "free breakfast" - just needed a place to sleep and poop. Nearly $200 for a single night. :(
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April 2024 by Alaina Lee
Highly recommend! Perfect stop off I-5. We came for the indoor pool. Hotel is older but service completely outweighs this. Kind and knowledgeable staff who provided top tier service.Food & drinks: Coopers restaurant was a nice surprise. Waitress Sage was outstanding and provided amazing service. Sushi was on point and the sushi chef was very accommodating to our late night request. Appreciate the kind staff and great food.
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April 2024 by Julie Castro
Loved the pool/hot tub front desk was very nice & professional...but that restaurant/bar....you need to just shut it down, horrible service there.
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April 2024 by Brian
I love the view and the room
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April 2024 by Razia Kanwal
Excellent service zabardast experience
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March 2024 by Jessica Wade
Rooms are clean, close to the highway. Nice to have a pool and restaurant on site. However, restaurant is really not good. Food was cold, burnt, expensive for what it was and service at the restaurant is mediocre.
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March 2024 by Nate Rey
Best Best Western I’ve ever been to. If you’re staying in Shasta this is the place to stay. They also have an amazing indoor pool and hot top that’s open late. When we come back to the area we will only stay here.
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March 2024 by Tommy Pineda
I had a great time here, I was very well taken care of. The staff was amazing and they were very helpful.
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March 2024 by Wendy Diaz
Mount Shasta is a beautiful place to visit! This hotel is right off the I-5. Reasonable prices with all that is included. Very friendly front desk staff members and their housekeeping staff are very friendly. I requested more towels and gave them to me right away. Asked if I needed anything else. Tip for those who go to hotels and are happy with their stay, if you can leave a five-dollar bill, they work so hard and I'm sure it'll put them in a good mood and make their day.
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March 2024 by Gwen Soffer
Beautiful hotel! Clean, friendly staff, and lots of parking space, The pool is indoors which is very nice for when it is chilly outside, restaurant in the hotel, no need to go out and look for something else. Yummy food. I will be coming back.
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March 2024 by SteveAndMavis Roe
Cozy rooms, nice restaurants nearby, and a spectacular view of mt Shasta in clear weather!Dog friendly too.
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March 2024 by Bonnie Maiorca
Great and just what I
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March 2024 by Karen
Location was great. They jacked up the price for the holiday weekend. Paid almost $400.00 for a room. Got bit by bugs and they didn't even have 4 towels in the room for 2 queen beds-reservation was for 4 people. Called to give them an FYI about it being very disappointing. Told me to email GM and they gave me the wrong email.Rooms: Nice room. Need to supply towels for maximum occupancy.
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March 2024 by Irippuge “Milinda” Perera
The Best Western Plus Treehouse in Mount Shasta was the ideal spot for our ski trip! Super convenient – just 20 minutes to the slopes at Mount Shasta Ski Park. After a full day of skiing, their heated pool and hot tub were amazing for tired muscles. We'll definitely stay here again on our next trip!
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February 2024 by Jared C.
Great spot for the family. Indoor pool and hot tub. Lots of places nearby to eat or grab snacks. Comfortable beds. Lots of TV channels. Close to Shasta ski park. People working there were great. We had a great time. Rooms and especially bathrooms are a bit dated. So is the overall hotel but the wood and other trim are part of the charm. Price is a bit high, I think 300 a night here is a bit pricy.
