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December 2023 by T C.
For all the great employees and the beautiful floral section I would love to give this Safeway all the stars. Unfortunately it should be sued for selling contaminated food and miss labeling allergies. I bought cupcakes for my birthday off the gluten free shelf and ate two before I realized and read the ingredients. First ingredient WHEAT FLOUR!!! (see pictures they won't let me upload video) I was in the bathroom for two days and spent my birthday sick as a dog. If I was anaphylactic allergic I could have died. Instead I will be lucky if I can go back to work this week and will be two weeks before I'm back to myself again. A week prior to this incident I bought a bag of organic avocados. After getting home and opening the net bag I found every single avocado had not only gone bad but there were maggots everywhere and inside the avocados. I did not get pics or video of the maggots I was too grossed out and willing to excuse it as a fluke. I will be documenting everything from here on out. They know they are the only grocery store in town and therefore can be the highest price grossest Safeway ever and people will still shop there. Once again I will say the employees I have met and the floral section are the best of the best and deserve all the stars.
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August 2023 by Kristen M.
I was super excited to finally get supermarket here in Mtn House, but between me and my girlfriend, we've been overcharged at least 10 times at this Safeway. Sometimes only $6 but up to $50. And in this economy this is a big deal. The store has been open since last December so they've had about eight months to figure things out. I pointed it out numerous times but they still don't seem to be doing anything about it unless you're lucky enough to catch it and ask for your money back. And everyone knows Safeway prices are already not the best. Super disappointing. Check your receipts people!!!
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August 2023 by Nelly L.
Service not so great worker are standing around doing nothing than roll their eyes when you ask for help as if your bothering them no one knows anything your on your own when you need help
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July 2023 by Lady Cakes 2.
The store is nice and well stocked, clean and the staff in all departments are nice and professional. The items are a tad bit more expensive. Lastly it is in a great location on the backroad route to Stockton, saves me time.
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July 2023 by Life Is Good - Amen G.
I'm sooo freaking happy that we have the convenience of having a Safeway in our community finally! The store itself is beautiful, bright, & clean. But the downside is that there are some bugs that need to be ironed out for the store to be perfect, & I'm sure they will get there.The Deli has the tendency to allow food, chicken, potato wedges, etc. to sit in the food warmers for far too long. My last time in Deli I purchased what I thought was teriyaki wings. I asked the clerk, "are these teriyaki wings? She said yes," then I asked for a small coleslaw, they didn't have any (no coleslaw in a deli?!) But they did find me a small coleslaw, that was about to expire the next day. When I got home, I realized it wasn't teriyaki wings, they were barbecue wings. Most of the heated food looks dried out from sitting in the warmers, & inedible. And some of the fresh produce, looks past due also, it's wilted, dried out, & about to go bad. As far as customer service, everyone bends over backwards to help you. This store hasn't been open even a year, so I have no doubt that they will eventually fix all that is wrong. For now, just happy Safeway is in my community.
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June 2023 by B P.
Great, friendly, helpful people. Fresh food. Very clean, safe, well-stocked store. Nice selection of drinks and spirits too.
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April 2023 by Brandon N.
Went to self checkout and the person that watches over that area asked me if I minded giving 10/10 on the survey that shows up for customer service. I was about to say, sure I'll give you a good review, but before I had a chance to even respond she just went ahead and submitted the review.Felt it was kind of rude to ask to begin with, but then you kind of forced my review without my permission. I didn't want to make a big deal so I didn't say anything, but didn't appreciate that.Also why is everything so much more expensive here? I do like the store, but let's do better if you want good reviews let's actually provide great service without forcing reviews.
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February 2023 by Melissa O.
Tina in the Floral department is so awesome! She was super helpful from the moment I walked in and made sure my arrangements we're presentable and to my liking. I have recommended so many people to come to this location for the amazing service that's provided. I will definitely be back again soon!
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February 2023 by Z Ameen
Fresh and good quality
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February 2023 by Rich K
Awesome store and employees. Mountain House finallyhas it's store.
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February 2023 by Geneva W.
Fantastic new Safeway so clean and new and not crowded I was able to take my time and go up and down each aisle that I wished with no issues no one was in the way no carts left unattended they were stocking some new valentine. Merchandise so there were a few carts in that aisle full of items to be stocked on the shelves otherwise everything was on the shelf's unless they were out. The only items I saw out were in the pharmacy area cold meds were low and empty shelves which is the normal everywhere now a days Meat area was good plenty of selections, the freezer sections were fully loaded with all the snacks and food you want. The deli section was great they had all my favorite lunch meats and everyone knew what they were doing no issues asking for my lunch meats which I always encounter at other stores. Cashiers were ready to check you out. Fast easy check out Parking lot as perfect for us pulled right into a spot no issues no waiting or searching for a spot. So much nicer than my neighborhood Safeway in Manteca I was actually stress free in this Safeway will drive the extra miles for my Safeway shopping
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January 2023 by Shannon Costa
Amazing store! Very well organized and displayed with a rustic modern feel
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January 2023 by Linda Dixon
Its a clean safeway and very helpful employees
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January 2023 by Robyn Miller
The new, mountain house is really nice
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January 2023 by Lloyd O.
Pros: Proximity.Gas station.Cons: Shopping cart carousel is an accident waiting to happen. Carts roll out on their own to parked vehicles.A lot of items were past or close to their best before date.Limited baked goods selection and not as freshly baked.Deli is lacking as well. Chinese food particularly, had been sitting too long in the warmer that they were too tough to eat.Seems they have lesser inventory than Tracy branch.
