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“I had a great experience renting from this location. The process was fast, straightforward, and Caleb provided excellent, professional service during check-in and pickup. Renting off-airport here saved a significant amount in extra fees. Highly recommend this branch—thanks to Caleb and the team!”
“My Tuesday night went sideways fast — transmission blew out on my Nissan Rogue on the 280 freeway right by Serramonte Mall in Daly City. Not a great situation. But the next morning I went online, booked through Enterprise, and picked up a Chevy Trailblazer (black) that honestly turned the whole week around.
Quick, sleek, and surprisingly roomy inside for a mini SUV — way more space than I expected. Ended up being a genuinely fun drive all week.
The staff at the Mountain View Old Middlefield location were super great — friendly, efficient, zero hassle. Drop-off on Sunday was smooth. Left the keys in the drop box and headed home.
…Only to get to my front door and realize my house keys were still on that keychain. 😬
Called the next day (Monday-May 4,2026 @8am) and the staff already knew and asked which keys were mine to sort it out. That kind of attentiveness goes a long way. And honestly, knowing I wasn't the first person to do that made me feel a whole lot better — there's a club of us out there.
Highly recommend this location. They handled a stressful week with total professionalism and good humor. Will definitely be back.”
“Enterprise turned a sad story to a happy ending. In their Stven Creek store, they do not have the car type we want, after phone calls, they managed to find one in their Mountain View store. And that saves our camping trip. Thank you enterprise.”
“Never renting from anywhere else if I don’t have to! 😂 Top-tier 👌, stellar ✨ client service from Emmanuel & team. Thanks guys!!”
“I come to Hertz at this location regularly, and I’ve always had a great experience. Julian is especially wonderful—he is consistently friendly, professional, and incredibly helpful with me every time I visit. He makes the whole rental process easy and stress-free, and I really appreciate the excellent customer service he provides. Julian is definitely a big reason I continue coming back to this Hertz location. Highly recommend!”
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“I had a really great experience with Sanjok and wanted to take a moment to say thank you. He was incredibly friendly, patient and genuinely helpful throughout the whole process. I came in to change my car and had a few questions because I wasn’t completely sure about some details of payment, but he took the time to explain everything clearly and made sure I felt comfortable and informed.
Thank you again for the excellent service, I really appreciate your time and honesty. I’ll definitely be coming back!”