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February 2024 by Don P.
Back in the early and mid 2010s this was a fine CVS. It was never an experience to write home about but there was a good magazine rack, the manager was a nice and affable gentleman, and the employees were decent folks. Unfortunately, as the case is with this location, all mediocre things must come to end. Today the magazine rack is long gone, the nice manager is gone, and the employees are more listless than ever. The self checkout here is a nightmare. They constantly require employee overrides and the employees are rarely close by and available to unlock them in a timely manner. To make matters worse, the customer service at this location has become a joke. Many of the workers act blatantly inconvenienced when they have to help and when do help they make it seem like they do so begrudgingly. The skinny, short haired European lady is utterly incompetent as a cashier. She is rude, unprofessional, does a horrible job at keeping the line flowing, and allows customers to cut in line. The general vibe here is pretty depressing and you can tell that the workers are not very happy being there. I understand and I'm totally ok with someone not being happy and go-lucky at work. But I don't think its asking too much that they at least be able to perform their jobs in a professional and competent manner. The pharmacy here is about as good as you could expect any CVS pharmacy to be. Nothing too amazing and during busy hours the line moves slowly but its still lightyears better than the rest of the store. If you find yourself looking for a quick drink or snack in this area, better to save yourself the frustration and hassle and go to the Easy Foods Co around the corner. If you do find yourself at this location for anything other than picking up a prescription just prepare yourself for the good probability of a negative experience.
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December 2023 by Laltoo B.
Pathetic Service. Never seen a CVS so bad anywhere. Needed some urgent prescription medicine, the girl at the counter mumbled it was out of stock & they couldn't order it & to try my luck at some other CVS!! While I was trying to figure out what the hell was going on, the Pharmacist kept ignoring the conversation. Unbelievable service at a Downtown location.
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December 2023 by Jina K.
The employees are rude and they dont know how to even process when people are picking up their orders! Injust had a horrible experience with an employee named Fava. She frowned when she saw me and then just cut me off when I read her the order number and then yelled 'just show me.' After taking a mimute checking the items that were inside the bag, she just shoved the bag at me and just said ok while looking at her phone! Appaling.
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November 2023 by Zelzah G.
Pharmacy was not busy at all. Came in since they advertise that walk-ins are welcome for covid/flu shots. Lady at the counter rudely said no walks in... went somewhere else that was actually busy and they took us in.
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October 2023 by Jasmine N.
Today at 3:35 there was one cashier , that was super rude. If your going to ask if I need a bag please speak up , and when I changed my mind she got mad and "I asked you if you needed a bag?!" Like is this how you treat customers !! f this shitty service
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August 2023 by Janet G.
I would try to avoid this store if you can. It's not clean and the customer service is nonexistent.
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August 2023 by Ali Z.
horrible customer service at their pharmacy. Had to wait almost an hour to get my prescription filled, and it was not like they had shortage of staff. Complete chaos.
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June 2023 by Tony P.
Avoid this CVS at all costs unless you are unfortunately someone who must be able to walk to the local pharmacy. If you have a car, you want to go to any other pharmacy in the area but this one. Don't send your prescriptions here. It's got some of the most lethargic staff you can find in this area. My normal pharmacy is Safeway on Shoreline and their staff are extremely professional, courteous, empathetic and fast.
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June 2023 by Abdel D.
Very unhelpful pharmacist. Don't waste your time and head somewhere else. Customer service is non-existent.
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March 2023 by Muthuramakrishnan Viswanathan
They don't do passport photos anymore.
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March 2023 by Brian Murray
Fast and easy passport photo.
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February 2023 by Shiraz S.
Art is by far the rudest individual I've ever had the misfortune of dealing with. I went in today to grab some flu medication and due to a sore throat, I don't think he heard me ask the first time, when I asked him again he reamed me (keep in mind I'm a grown adult) and insulted me. Save yourself the terrible customer service and shop at Walgreens instead
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February 2023 by Mercedes V.
A negative experience at this CVS store was the result of discrimination and unprofessionalism. Today, I had a terrible experience at this CVS store. The cashier, Christina, initially indicated I could return items without a receipt. Still, when I began speaking to my son in Spanish, she became annoyed and called over the manager, Art. Despite store policy allowing returns without receipts for store credit, the manager rudely denied the return, stating that it was at his discretion. The whole experience was extremely unpleasant and left my son shocked and thinking I was being accused of theft. Christina and Art both discriminated against me and made assumptions about my character because I spoke Spanish. I've filed a complaint to CVS headquarters.
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September 2022 by Hyphy G.
Fuck art, hes a manager and he accused me of stealing. I in to buy snacks and a drink. I GRABBED THE DRINK FIRST BUT PUT IT BACK because I remember i was still gonna look for other stuff and it would get warm by the time i leave. I grab the other stuff and steps on my foot saying that hes gonna call the cops for taking the drink. The drink was in the fridge the whole time and he kept accusing me of stealing. I showed him my backpack and still said I took the drink . Hes so stupid. Accused me of doing nothing and saying that he saw it on the camera. Hes so ass
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August 2022 by Elizabeth L.
good quick service good place to get immunizations. overall great clean good hours convenient parking not so great