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February 2024 by Skeeter M.
Amazing service. When looking for a rental car, I always come to this location. Everyone is nice combined with the cleanness of the cars and facility. Highly recommend. 10/10 Jack Taylor would be proud of this branch!
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February 2024 by Gerald Sorensen
Prompt, friendly, courteous.
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January 2024 by Gabriel Navarro
Everything was fast and easy. Excellent attention and no problem with the car.
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January 2024 by Dennis I
Thank you to Marcos Hernandez for providing 5 Star customer service. I was given a rental car that I wasn’t completely satisfied with, and Marcos went out of his way to make sure I was taken care of and got me into a different vehicle based on my needs.
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January 2024 by atul ostwal
We recently rented 7-seater from Enterprise Mountain View. We were a little worried after knowing that there is a bug online that shows vehicles with the wrong seat combination. But Douglas from the Mountain View Center handled the situation wonderfully. He not only facilitated us with all the paperwork but also upgraded the option for us. We got GMC Denali for our trip. Our trip went super in all kinds of terrains desert, mountains, and snow with black ice. I just skipped one star for the confusion we got from the site.
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January 2024 by Timothy Chow
Due to complications with shipping my car from Illinois I had to rent a car for 3 weeks. I had a great experience here thanks to Douglas - he was kind, curious, knowledgeable and helped me all the times I had to stop by. Highly recommend!
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January 2024 by Sandra Crz
Everything was perfect, the service was very good thanks to Douglas, if you are looking to rent a car this is the best place without a doubt 5 stars
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January 2024 by Cherie Eichhorn
Douglas the person who waited on me was courteous, friendly very helpful in waiting on me right away even though I arrived earlier than my appointment. I would choose enterprise again because of him
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January 2024 by Alireza
Great service. Douglas was extremely helpful.
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January 2024 by Martin Clague
The rental inside windows were dirty I had to clean same to see driving into the he sun.Otherwise everything thing fine
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January 2024 by Austin Guerra
Marcos and Douglas were extremely kind,considerate and helped me throughout the rental process with a great car. I appreciate everything being clearly explained as well. Thank you ?
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January 2024 by joseph mullassery
I would give it 0 stars if I could. The absolute worst service and demeanour on dealing with customers I have seen. This is worse than beating your head against a wall. After paying for a full size sedan, they tried (rudely and threatening ly) to sell me a compact sedan and worst is they were talking down to me as if they were doing a huge favor on me amd I somehow owed it to them. You are better off using an Uber to get around...heck even take a bus than using this specific establishment. I have used enterprise on the middlefiled road before and had good experience hence I decided to give these guys a try. I regret it. You are spoiling the reputation of enterprise single handedly. Please don't talk down on your customers in a threatening manner in future.
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December 2023 by Gabrielle S
Excellent service from this location and Sunnyvale. I was stuck at a traffic light around the corner and not sure I would be able to return the vehicle before doors closed. I called and Nico ensured me he would be there. My only other options were to return to SJC or pay another day's rental + Uber fare back to work. Saved me at least $100. Thanks for going above and beyond Nico! Highly recommend.
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November 2023 by Maryn Roos
Super easy fast and friendly service from Douglas at Mountain View Enterprise. My car was clean, drove great and I had no problems. Thanks! It was super helpful while my car was in the shop!
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November 2023 by Love Dove
This place is a gem. This is my second time having a car rental out of this location and they execute every time! Today Douglas showed up with a rental at my local auto shop and it saved me time and stress. The car wasn't particularly big enough for me so Douglas informed me of my options and the process I would need to go through as a claimnant to upgrade my car size. It was done in 5 minutes . I first called to see if they had any available cars within my limit and Eddie was so attentive and informative, he made the whole process run smooth. I was out of there in no time. Great customer service, would totally recommend this place to everyone.
