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February 2024 by A.L.F. Kuba
Great service and reasonable prices.
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April 2023 by Albert Bivas
Received excellent, quick, and professional work with an accountant at the H&R office. However, you get to know the cost is only known when the work is done (the next time, you will know.) Online work can be much cheaper, can take much longer. No problem for 2020 and 2021 returns. For 2022, the system failed at the last step, requiring for me to spend much more to have a "Pro" help in chat mode. Unfortunately, the "Pro" did not show up. The good thing is that H&R Block Customer Service, very courteously, refunded me for the online attempt. Then the in-person service became the best choice.
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April 2022 by Ahmed Ali
Expensive and didn't reduce my taxes from the free estimate turbo tax gave me. Just going to do taxes myself next year.
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April 2022 by Yazmeen
I live in mountain view California ,so obviously I would only use hr block near me. So I call this office and a very rude women named Anna picks up. She was unprofessional sounded like an idiot and I could not understand her at all . She needs to learn how to speak english properly . Also how are you working for for hr if you can not answer a simple tax ?. We live in america I expect to understand the person who answers the phone at hr block .I was very polite and I said I am so sorry but I can not understand you . I could tell she was getting angry. Not my fault sweetheart we live in america you will have english speaking people come in to your office. You had no right to hang up the phone several times in my face and tell me I need to go to another office . You do not own hr I have the right to go to a location near me . I blame this on hr block they will hire anyone it seems . I will never use hr block again . She is a reflection on the type of service you offer . Idiots doing are taxes who can not speak english no thanks. Maria on the other hand was very professional apologized for Anna's behavior. She assured me that she would report Anna behavior to sara the supervisor. Also she witnessed everything and admitted that Anna was purposely hanging up on me and calling me names. Wow good job hr block !
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April 2022 by Glenn M
Sara, the tax preparer was very helpfull.
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March 2022 by Richard Bondi
The good: The accountant found stuff that Turbotax didn't, and that I would have missed, and I learned from it for future tax returns. She was also fast, and able to do do everything by email.The not so good: The website was very unreliable. It was impossible at one point to even submit a form, so I gave up and biked to the local office instead.I'd brought all my documents on a computer, but when I got there, I discovered there was no wifi. No explanation was given. I suspect it's for security, but the website should have warned that offices have no wifi. But, I did get assigned an accountant, who was able to finish everything over email.However, the website continued to malfunction: at one point, Chrome showed a white blank window after logging in, but Firefox didn't and let me work in the site.So, four stars -- but would be fewer if HR Block offices hadn't been so close by.
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February 2022 by Martha Flores
Because my tax professional is very helpful
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April 2021 by Nicolás Dalton
Maria Espinoza was very profesional and, not less important, took the time to explain all the details of our tax situation. Highly recomendable.
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April 2021 by Alexander Starostin
Didn't need to feed all data from my forms to the system. Anna Boulgakova did a great job of taking care about everything and making sure all IRS rules and regulations are followed and the best possible outcome is achieved. We had a couple of follow up moments where all my questions and concerns were promptly resolved. Great experience overall of a happy customer :). Thanks a lot to Anna!
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April 2021 by Seen Nombre
Sadia did an amazing job with organizing my tax file. Great attention to detail and super friendly.
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April 2021 by Sally Fox
Julia is fabulous. She is an outstanding tax preparer and accountant.
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March 2021 by David T.
Miss, Nadir did an awesome job working with me on my tax return. She was diligent and attentive with all the details pertaining to my tax filing. I would recommend her any day to anyone of my friends and family.
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March 2021 by Bobslo P Stojan
I am sure of everything about the tax preparation at H$R BLOCK. My Tax advisor Anna Boulgakova is great and I would recommend her to everyone. Thank you.
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March 2021 by Ron P
Annie is very knowledgeable in dealing with taxes and is an asset to your team!
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March 2021 by J L
I had an appointment with Anna Boulgakova. I highly don't recommend her, she has a very bad attitude and does not explain anything well. F this lady
